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Conversion and Retention Agents

2 weeks ago

Jakarta, Indonesia TechBiz Global GmbH Full time

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a

Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job Title: Conversion & Retention Agent

Locations**:Anywhere**

About the Role:
We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

**Responsibilities**:

- Engage new leads, convert them into active clients
- Maintain strong relationships with existing clients
- Upsell and cross-sell financial products or services
- Provide high-level client support to boost retention
- Meet and exceed KPIs in a performance-driven setting
- Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
- 1-2+ years’ experience in conversion/retention
- Excellent communication & negotiation skills
- Results-driven, motivated by performance and bonuses
- Ability to work under pressure in a target-driven team

Why Join:

- Competitive base salary + generous commissions
- International, multicultural work environment
- Opportunity to grow within a leading industry
- Relocation assistance may be provided