Account Manager, Sales
2 days ago
JOB PURPOSE
This person will develop, manage and maintain business and accounts within the region, and cross-region if necessary.
KEY RESPONSIBILITIES/Areas of Accountability:
- Developing business / customers creatively and strategically. Be the contact person for all project related items relating to customer’s hot runners and controllers. Building relationship and making regular sales calls.
- Working and coordinating with sales support teams, to develop value proposition and quote based on understanding customer’s needs, for any of new projects, retrofits and enhancements, to escalate to GM if necessary
- Maintaining and updating customer profile, contact information, opportunitities and actions required in Husky ERP system timely, reporting on lost orders and explanation for competitive purchases. Forecasting for short-term and long-term as accurate as possible.
- Working with customer support team, to participate and coordinate in customer service projects including system installations start-up and trouble-shooting if required
- Hosting customer visit or event at Husky factories, or at any other locations, for system buy-offs and product development updates (as require).
- Maintaining knowledge of Husky technologies and products, to report any field problems which is Husky product and quality related.
- Working with finance team, to collect information to check customer’s credit status, to determine payment terms, and to collect the account receivables according to the contract.
- Collecting and reporting industry messages, competition information, customer events in the field.
**REQUIREMENTS**:
- A mechanical engineering degree/diploma
- Excellent business development and sales skills
- Excellent communication and presentation skills - verbal and written in both the local language and English
- Strong tooling or molding knowledge and background
- Team-oriented, self-driven, with customer intimacy mindset
- Willing on frequent short-distance travel
- Excellent office software skills - Word / Excel / Powerpoint are must
- 3 to 5 years of technical exposure in manufactory industry, injection molding is preferable
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