Account Support
2 days ago
About the Assignment:
The role of Account Management plays pivotal part in nurturing and maintaining strong relationships with various stakeholders. Account managers are tasked with the responsibility of overseeing and supporting the needs of partner drivers, merchants, and other business clients. Their role involves regular communication with these partners, ensuring their satisfaction, addressing concerns, and identifying opportunities for collaboration and growth. Account managers also work closely with cross-functional teams within channeling partner feedback to enhance services and offerings. By deeply understanding partner needs,
The Core Objectives:
1. Ensuring Partner Satisfaction
2. Fostering Loyalty and Long term Partnership
3. Effective communication between partners and company
4. Identifying growth opportunities for partners within the ecosystem
5. Problem solving
Essential Experience / Criteria:
1. Fluent in Indonesian with a good vocabulary and correct sentence structure
2. Expert in basic mathematics
4. Own personal vehicle
Desirable Experience / Criteria:
1. Experienced in field sales in financial institution, banking or similar online delivery platform an additional point
2. Able to understand English as additional point
3. Passion in F&B industry
Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan
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