Academic Advisor

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

EdTech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a full-time position, based in **Jakarta, Indonesia**

**What are the main responsibilities for this role?**
- Conducting consultations and academic assessments
- Presenting Crimson products
- Establishing, developing, and maintaining positive business and customer relationships
- Continuously improving sales techniques and industry knowledge
- Pitching and ideating new ways to connect with families
- Forging partnerships with associated businesses, non-profits, organizations, and more
- Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
- Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars
- Researching potential organizations and markets for lead generation/partnerships
- Attending industry events where relevant and provide feedback and information on market trends

**What success looks like**

**Sales**

Achieving agreed upon sales targets and outcomesIdentifying and interacting with new leads/customers

Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.

Presenting, promoting and pitching MedView products as per the company sales process to prospective customers

Establishing, developing and maintaining positive and professional customer interactions and relationships

Consistent and timely on boarding of new clients to the service delivery team as per Crimson’s new client onboarding process

Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering

Supporting the Service Delivery team in the resolution of customer problems and complaints to maximise client’s satisfaction

Continuously improving sales techniques and enhancing industry knowledge

**Business Development & Lead Generation (when required)**

Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales

Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars

**Sales & Administration**

Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system

Maintaining effective communication with the internal Crimson team

**Why work for Crimson?**

Flexible working environment, you will be empowered to structure how you work

Option to work from our many locations/remotely around the globe (role dependant) with us

Limitless development and exposure
- our internal promotions/role changes made up 33% of all recruitment last year.

$1,000 training budget per year
- we love to level up

Psychologist on staff

Impressive fireside chats and workshops to help the team continuously level up

Radical Candour is a feedback approach we live by

We’re a global player with 28 markets (and growing) across the globe

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you