Credit Control Executive

2 weeks ago

Malang, Indonesia DKSH Full time

**Location**:Malang, ID**Job Summary**
Support the implementation of credit policy, processes and internal controls. Provide administrative support in compiling customers' information, credit/collection history, etc. Support the follow-up on payments due and ensure new terms/conditions are captured in the system

**General Responsibilities**
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Support the implementation of credit policy, processes and internal controls to ensure governance over the credit control/collections function
- Gather and compile new customers' corporate and financial information to support the verification of creditworthiness
- Prepare the summary of credit and collection history of existing customers for tracking and decision-making purposes
- Support the follow-up of payments due, solve basic disputes and provide clarifications to debtors to ensure timely collections
- Ensure new terms and conditions arising from renegotiation of customer payment plans and reassignment of credit limits are captured in the system
- Provide administrative support to continuous improvement initiatives that streamline existing credit control processes and improve efficiencies through a better utilization of automated systems
- Provide information to internal stakeholders on debtors' outstanding balances, collections, etc.
- Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments

**Functional Skills and Knowledge**
- Demonstrate basic knowledge and understanding of the business and industry
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**
Diploma or professional qualification in Accounting/Finance or a related discipline

**Work Experience**
Up to two years' experience in a similar role

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