Collection Mis

3 days ago

Jakarta, Indonesia Amartha Full time

**About Amartha**

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

**Responsibilities**
- Develop and maintain MIS reports for collections performance, delinquency trends, agent productivity, and recovery rates.
- Monitor KPIs across portfolios (e.g., early buckets, NPLs) and provide weekly/monthly dashboards to management.
- Analyze historical data to recommend strategies for improving collection efficiency and reducing defaults.
- Collaborate with collections, credit risk, and data teams to ensure timely and accurate data flow.
- Automate and optimize reporting processes using SQL, Excel VBA, or BI tools (Power BI/Tableau).
- Conduct segmentation analysis (e.g., high-risk vs. low-risk borrowers) and support decision-making on treatment strategies.
- Track effectiveness of collection campaigns and dialer strategies; suggest improvements based on data insights.
- Ensure data accuracy, integrity, and compliance with regulatory standards (e.g., OJK regulations if in Indonesia).

**Requirements**:

- Bachelor's degree in Mathematics, Statistics, Finance, Information Systems, or related fields.
- 2-5 years experience in MIS reporting, analytics, or similar roles in collections or credit risk.
- Proficient in SQL, Excel (advanced), and one or more data visualization tools (e.g., Power BI, Tableau).
- Knowledge of collections processes, delinquency stages, and performance metrics.
- Strong analytical skills and attention to detail.
- Ability to communicate insights clearly to both technical and non-technical stakeholders
- At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth._
- We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions._

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