Engineer Transport Network Global Operations

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:
Viasat Transport Network Global Operations provide second line support to most of Viasat’s data communications network, which provides connectivity to various sites and systems as part of its Operational networks (GX, GX5, TT&C, BGAN, and Existing and Evolved system). These networks are critical to Viasat’s revenue generation and must be treated as such to provide secure, resilient and timely movement of data. The networks are being expanded as new Inmarsat ground stations are opened, new systems implemented, new requirements formulated, and to meet current industry standards and best practises.

Most of the equipment consists of Juniper and Cisco Routers, Cisco ASA, FTD, Palo Alto Firewalls, Panorama, Juniper and Cisco L2/L3 switches, Qradar, Algosec, Cisco ISE, SB Radius, Rancid, StableNet, IPERF, SolarWinds, and Linux servers for network monitoring.

The Engineer will complement the current team to support preventive maintenance, troubleshooting and managing the life cycle of the equipment maintaining the correct software release as agreed and verified with TN Service Engineering. Moreover, the Engineer is required to monitoring activities of the Transport Network (TN) and other network duties.

The day-to-day:

- Provide second level support for Transport Network (TN) activities and participate in test and maintain the operational documents up to date.
- Provide TN expertise in the enhancement of operational systems at Inmarsat.
- Ensure all network devices that are under the group are pro-actively monitored.
- As part of the team support in the daily monitoring of TN and investigation of any issues to a conclusion
- Offer assistance on DCN matters for Operations in London, Burum, Batam, remote sites, DPs, and third parties, advancing to Service Engineering when required.
- Be part of the team that provides on-call support for the TN
- Network / System fixing as required
- Ticket monitoring and regular, appropriate, updates
- Ownership of the assigned tasks
- Other general duties as required

The post could require some travel to Viasat’s remote offices, and work outside the normal working hours to complete activity in the system maintenance windows.

What you'll need:

- University degree level education or equivalent in Computer Science / Data Communications.
- Holds a minimum certification of Juniper JNCIS or CISCO CCNP or Palo Alto PCCSA or equivalent practical experience and expertise above this level obtained in a network security related role.
- Experience working in a network environment to configure, monitor, and solve issues with routers, switches, firewalls, servers, and monitoring devices.
- Demonstrable experience in implementing and monitoring Secure Networks
- Have good knowledge of Palo Alto, Panorama, Cisco ASA and FTD Firewalls with exposure to context and dynamic routing protocols.
- Proven experience in routing technologies - OSPF, BGP, MPLS, VPN technologies, QOS and VRF’s (min. CCNP level skills
- Proven expert in configuring network switches, with experience of VLANs, RSTP, etc.
- Generally proficient in Windows and Linux / Solaris computer systems; with scripting knowledge as a desired skill
- Knowledge of ancillary network tools like cisco ISE, Radius, DNS and other monitoring / troubleshooting tools like Wireshark would be advantageous
- Knowledge of Ticketing systems (ServiceNow advantageous)
- Fluent with Microsoft Office components especially Visio

What will help you on the job:

- Willingness to learn new skills and be self-motivated
- Ability to work in a team environment
- Able to take ownership of situations and tasks
- Ability to work under pressure and show flexibility
- A co-operative but assertive personality
- Excellent verbal and written communication skills in English
- Continuous improvement attitude and automation skill

EEO statement: