Claims Analyst Non Tpa Supervisor

7 days ago


Jakarta, Indonesia FWD Insurance Full time

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Claims Analyst Supervisor will be responsible to manage end to end Claim analyst, provider management and investigation process within SOP, code of conduct, and company’s guidelines with the objective to ensure revenue target achievement in supporting company’s business goals

This person accountable to:

- Manage and ensure the achievement of key performance indicators and Service Level Agreement to support the Company and Operational goals.
- Improves and measures Claims and Provider Management dept effectiveness & efficiency.
- Monitor and review the claim and investigation end to end process, including monitor and review the TPA performance for improvement
- Motivates and leads high performance team.
- Supervise Projects related to deliver excellence services,
- Actively involved in process of new product or enhance existing product,
- Manage and control the budget for Claim & Investigation which has approved by Management
- Handling complaints if required.


  • Claim Analyst

    2 weeks ago


    Jakarta, Indonesia AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And to get there, we need...

  • Claim Analyst

    4 days ago


    Jakarta, ID-AIA Indonesia AIA Group Full time 1,000,000 - 1,250,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious...

  • Claim Associate

    20 hours ago


    Jakarta, Indonesia Qoala Full time

    Qoala is the biggest omnichannel InsurTech company in Southeast Asia, with a purpose to democratize, empower and redefine insurance for customers.Currently operating in Indonesia, Malaysia, Vietnam and Thailand, Qoala is South East Asia’s largest insurance technology startup who provides an affordable, and personalized insurance protection just at your...

  • Claim Non MVHE

    6 days ago


    Jakarta, Jakarta, Indonesia PT Asuransi Wahana Tata Full time 30,000,000 - 50,000,000 per year

    Responsible for handling non-motorcycle insurance claims (marine cargo, property, fire, etc.)Conducting analysis, surveys, and coordinating claim submissions with customers and other related partiesSupervise the submission of non-motorcycle insurance claims from the time of submission to completionAssist in handling the administrative process of submitting...

  • Analyst Claim

    20 hours ago


    Jakarta, Indonesia PT.PROVIS GARUDA SERVICES Full time

    Kualifikasi: - Pria / Wanita - Usia maksimal 35 tahun - Pendidikan mínimal D3 Perawat / Kesehatan Masyarakat / Kebidanan - Memiliki pengalaman min.1 tahun sebagai Claim Analyst di perusahaan asuransi - Domisili di Jakarta dan sekitarnya **Education**: - D1-D4 (required) **Experience**: - Claim Analyst: 1 year (required)

  • Claim Analyst

    2 weeks ago


    Jakarta, Indonesia FUSE Full time

    We are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - Providing advice and analyzing on a claim...

  • Claim Analyst

    20 hours ago


    Jakarta, Indonesia PT.PROVIS GARUDA SERVICES Full time

    Kualifikasi: - Pria / Wanita - Usia maksimal 35 tahun - Pendidikan mínimal D3 Perawat / Bidan / Kesehatan Masyarakat - Memiliki pengalaman sebagai Claim Analyst min.1 tahun di Asuransi - Bersedia dengan sistem target - Domisili di Jakarta dan sekitarnya Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp4.900.000 per bulan Pendidikan: - D1-D4...


  • Jakarta, Indonesia PT Elabram Systems Full time

    **PT Elabram Systems** is looking for **Claim Non-MV Staff** for our client in **General Insurance industry**for placement in **Jakarta**with details below: **Job Description**: - Receive and manage non-motor vehicle insurance claims - Review, analyze, and provide recommendations on each claim, including approvals or rejections - Conduct surveys and request...

  • Claim Analyst

    5 days ago


    Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Claim Analyst

    5 days ago


    Jakarta, Indonesia Sunday Insurance Full time

    **_Claim Analyst_** **_As a Claim Analyst_** each day, you'll be...** - Analyzing reimbursement claims utilizing our claim express service, adhering to a 2 x 24 hour processing timeline. - Accurately inputting claim data into our system for record keeping and analysis. - Monitoring daily claims to guarantee timely processing and resolution. - Collaborating...