Manager, Food

2 weeks ago

Jakarta, Indonesia Ascott Full time

About Us
- When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries.
- Across a variety of roles in hospitality management and corporate support functions, we welcome to bring your personality and style and be part of the Ascott team that is deeply committed to providing heartfelt service and creating award-winning experiences for our guests.
- Be Yourself, Be Part of Our Journey- Job Description
- Develops and oversees financial, employee engagement, and guest satisfaction plans for the Food and Beverage departments.
- Maintains effective cost management for kitchen and restaurant operations.
- Uses budgets to comprehend financial goals.
- Supervises and manages staff, handling all daily operations.
- Oversees culinary, restaurant, beverage, and room service activities.
- Provides proactive coaching and guidance to team members.
- Monitors and ensures employee productivity levels are maintained.
- Delivers outstanding customer service.
- Ensures all staff, team leaders, and managers align with the brand's service culture.
- Resolves guest complaints/issues or ensures they are addressed by the appropriate manager or staff member.
- Ensures all banquet functions meet and exceed guest expectations.
- Manages daily operations, ensuring quality and standards meet customer expectations.- Job Requirement
- Diploma or Bachelor's Degree in Hotel and Restaurant Management or a related field
- Minimum 4 years of experience in food and beverage, culinary, or a related professional field
- Adaptability to contribute within a highly diverse, equal, and inclusive team environment
- Proficient in English both verbal & written

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