Business Development

7 days ago

Cianjur, Indonesia PT SPC Full time

Main Jobs

1. Training and Development: Coordinating training programs for drivers to ensure they understand company’s policies,service standards, and safety protocols.

2. Performance Monitoring: Analyzing driver performance metrics, including ratings, cancellations, and completion rates, to identify areas for improvement.

3. Support and Communication: Providing ongoing support to drivers, addressing their concerns, and ensuring effective communication between drivers and the company.

4. Compliance: Ensuring that all drivers comply with local regulations, safety standards, and company policies.

5. Issue Resolution: Handling driver complaints and disputes effectively and in a timely manner.

6. Feedback Collection: Gathering feedback from drivers to inform improvements in policies, processes, and driver

experience.

7. Reporting: Preparing reports on driver performance, retention, and satisfaction to present to management.

8. Market Analysis: Monitoring market trends and competitor practices to ensure Grab remains competitive in driver

management.

Marketing Partnership support

1. Strategic Development: Identifying and developing strategic partnerships that align with the company's marketing

goals.

2. Relationship Management: Building and maintaining relationships with partners, vendors, and stakeholders.

3. Collaboration: Working with internal teams (like sales and product) to create co-branded marketing materials and

campaigns.

4. Campaign Planning: Developing and executing joint marketing initiatives, including promotions, events, and digital

campaigns.

5. Performance Analysis: Monitoring and analyzing partnership performance metrics to assess effectiveness and ROI.

6. Market Research: Conducting research to identify potential partners and market opportunities.

7. Negotiation: Negotiating partnership terms, agreements, and budgets.

8. Reporting: Providing regular updates and reports to management on partnership performance and progress.

Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan

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