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Field Tech Senior Analyst

2 weeks ago

Bekasi, Indonesia NTT DATA Full time

**Req ID**: 317535

We are currently seeking a Field Tech Senior Analyst [DC Engineer] to join our team in Bekasi, Jawa Barat (ID-JB), Indonesia (ID).

2. Data Center Operator Specialist role is follow the daily Data Center checklist provided to perform required action. This is inclusive of vendor coordination, escort support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly
4. Follow the Standard instructions given SA (via SNow) or Data Center Management for activities such as rack & stack, cable patching, server health check, etc
5. Work with Designated Partner for racking and stacking of servers and all movement of servers will be managed by partner, Operator has to help rack and stack during initial stage
6. Monitor the country Data Center servers status in terms of physical health check (Monitoring only involves for first level of work) and record in standard report.
7. Work with SA for console access and any approved process needs to follow in Data Center
8. Follow the standard operating procedure of banking Data Center Operation, which are standard across the region
9. Work on Service Now tickets / Request for any action required for first level monitoring and engage right team for next course of action
10. Hands and legs Support in case of escorting partner or any change worked required in Data Center
11. Support with shift work rotation (1st shift at 7-19, 2nd shift at 19-7) including public holiday, this can be changed if business needed
12. Willing to be placed at 24/7 site in Cibitung, Bekasi.

**About NTT DATA