Planner Admin for Maternity Replacement

7 days ago

Jakarta, Indonesia PT Atlas Copco Indonesia Full time

We are looking to recruit a Planner Admin on a temporary contract

**Job description**

1. Handling Service Contracts
- Preparing service contract intervention schedules
- Contacting the customer if the schedule still in line with customer operation
- Ordering the required part one month before intervention
- Opening and closing service plan job
- Scheduling service plan job

2. Job Planning and Distribution
- Monitoring all jobs readiness for all area
- Update and informing jobs status for all area
- Contacting the customer to confirm that all required parts ready at customer
- Planning job intervention on all area for at least next 2 weeks coming
- Inform the customer regarding actual schedule for job interventions and make sure that machine ready for service.

3. Customer communication care handling
- Handling incoming call for service inquiry
- To ensure service contract extended has acknowledged by the customers

4. To implement ISO Integration (ISO 9001, ISO 14001 and OHSAS 18001)
**Mission**

To proactively plan and schedule the visits of Technicians with an objective to optimise service resources and achieve high degree of operation efficiency and customer satisfaction.

**Experience requirements**

Preferable has experience/fresh graduate are welcome

**Knowledge**
- Computer literate
- Good command of spoken and written English
**Educational requirements**

D3/S1 from any discipline/preferable technical

**Personality requirements**
- Positive attitude
- Self motivated with a high level of responsibility and loyalty
- Demonstrate good communication skills on all levels
- Task and Customer oriented
- Good analytical and problem solving skills
- Good organizational and time management skill
**Country and city description**

Indonesia - Jakarta/ Surabaya

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere
Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.
**Interested in being part of our team? Join us on our journey for a better tomorrow.

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