Head of Source to Contract

Job Description Summary:
- Oversee the management, development, execution and optimization of all activities performed by the Source-to-Contract team, including:
- Management of Tier 21 categories, from procurement strategy development to strategic sourcing execution, aimed at optimizing overall procurement contribution-
- Supplier Relationship Management activities to ensure efficient supplier onboarding process and improve supplier performance across GAR Procurement organization-
- Spot Buy execution to ensure that material / services required by the business users can be procured at the right quality, right amount, AND at the right time-
- Ensure timely and accurate system contracts data are enabled in the system and informed to relevant stakeholders-
- Coordinate effort to ensure legal contracts are signed in a timely manner and are filed in the contract system appropriately. Job Description:
Procurement Strategy Development- Lead the Category Managers in consolidation and analysis of category spend data- Lead the Category Managers in internal (demand & supply) and external (industry & market) assessment in developing category profile- Validate category spend baseline and category profile, including risk assessment, SRM and P2P strategy- Develop and maintain strong alignment with key stakeholders in the R&D, HR, Finance, and other relevant functions- Ensure alignment and communication with business unit stakeholders throughout the strategic sourcing process

Support Procurement Execution- Support negotiations and participate in critical sourcing initiatives to ensure procurement value levers are effectively leveraged- Validate Procurement contribution and Corrective actions & learnings during value tracking process and communicate result to Procurement Steering Committee- Guide Category Managers in the management of key supplier performance for selected key supplier relationships, including validation of performance improvement plan- Provide leadership and guidance to Spot Buy team and Category Managers in executing spot buy to deliver efficient, compliant, and timely services to the internal customer- Support identification of potential contract improvement opportunities & re-negotiations- Support contract amendment process through validation of gap analysis from Category Manager- Collaborate with Strategic Procurement Lead to ensure alignment of sourcing best practices, processes, tools, templates, etc.

Managerial Accountabilities- Ensure high quality and accuracy of work and service by the Source-to-Contract team through regular review, checks and approval- Maintain thorough knowledge of all aspects of Source-to-Contract matters- Provide leadership, coaching, counseling, training and guidance to the Source-to-Contract team so they can proactively carry out their role to the highest possible standard- Resolve day-to-day operational issues and escalate to the Head of Procurement GBS as necessary- Ensure that policies, processes, and business practices are complied with and are maintained in accordance to the company's policies- Ensure cost efficient use of resources and identify opportunities to continuously increase savings and overall procurement contribution- Oversee the Source-to-Contract team’s goals and utilization, including implementing back up procedures and staffing requirements to ensure consistent coverage- Drive towards balanced workload distribution and assignment among team members- Oversee internal customer satisfaction process by assessing customer satisfaction reports and implementing customer satisfaction improvement plans where appropriate- Drive the implementation of the Source-to-Contract team’s Key Performance Indicators (KPIs) and monitor performance against agreed Service Level Agreement- Establish and maintain strong collaborative relationships with key stakeholders, including key suppliers and Procurement GBS customers

Service Management and Continuous Improvement- Develop and maintain knowledge-base of categories and share category best practices to ensure transfer of knowledge over time- Identify opportunities to challenge the business and better manage demand in order to optimize expenditure, such as standardizing requirements or consolidating demand- Identify opportunities to drive cost savings & cost avoidance and improve supplier performance through category sourcing strategies- Contribute to the development and refinement of Service Level Agreement and Service Reporting for the services provided- Maintain good relationships with key internal and external stakeholders- Ensure that service levels and targets for Source-to-Contract team are met and service is delivered to customers in accordance to defined Service Level Agreement- Develop and implement operational continuous improvement, service efficiency initiatives to better serve GAR business needs

Audit & Compliance- Oversee consistent implementation of Procurement policies, processes and business practices-