Guest Service Agent

1 week ago

Jakarta, Indonesia Agensi Pekerjaan Inter Island Sdn Bhd Full time

**We’re hiring**

Location: Macau

A reputed luxury 5-star hotel resort in Macau is currently looking for F&B Service Agent and F&B Service Ambassador (Mandarin Speaking)

**F&B Service Agent**
- Assist the Captain and/or Team Leader with day-to-day operations
- Serve food and beverages efficiently according to established standards
- Maintain high standards of hygiene, cleanliness, and tidiness in all service areas

**F&B Service Ambassador**
- Welcome and serve guests according to given instructions and established service standards
- Provide a premium F&B experience for casino guests
- Maintain high standards of hygiene, cleanliness, and tidiness, and adhere to workplace safety practices

**Requirement**:

- High school graduated
- F&B related certificate is an added advantage
- 1 year at a 5-star hotel or reputable restaurant
- Frontline customer service experience in airlines, retail, concierge is an added advantage
- Basic F&B product and service knowledge
- Advance customer service skills
- Able to communicate with Chinese (Cantonese & Mandarin) & Fluent in English
- Able to walk and stand continuous for extended amount of time
- Team player

**Benefits**:

- Annual leave.
- Medical benefits.
- One-way free air ticket from the home country to Macau.
- Free meals
- Housing allowance

**Job Types**: Full-time, Fresh graduate

**Experience**:

- Guest Service: 1 year (required)

**Language**:

- English (required)
- Mandarin (required)
- Cantonese (required)

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