Business Process Improvement Officer

6 days ago

Jakarta, Indonesia Tugu Insurance Full time

You will report directly to Business Process Improvement Department Head of PT Asuransi Tugu Pratama Indonesia Tbk, one of the top 5 general insurance companies in Indonesia. We have strong financial performance that recognized through A- Stable Outlook status from a reputable credit rating agency in the world, AM Best. You will join with a diverse team with us and enjoy the dynamic of a public company that playing an important role in managing risk management for many top companies in Indonesia. **Responsibilities**: - Leads process workouts to identify and document existing business processes, propose enhancements to business processes that improve efficiency and boost productivity. - Assists individual project managers in obtaining prioritization for their projects including help in establishing plans and goals. - Perform qualitative and quantitative analysis of key performance indicators in an effort to identify opportunities for improvement in the existing business model, processes, and structure. - Work with Project Manager to participate in a post-project audit to ensure the process is improved for the next project. - Evaluate existing business processes to understand their efficiency and effectiveness. - Collaborate with stakeholders to design new and improved processes using best practices. - Explore technology solutions to automate and optimize processes. **Qualifications**: - Min. Bachelors degree (any major) preferably in Business - At least 3 years of working experience in the related field is required for this position - Fluent in English with min TOEFL >450 or TOEIC >550 - Having Strongly skilled in the process flow documentation and literature - Excellent communication and interpersonal skill with detail oriented

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