Current jobs related to Team Leader, Operation - Yogyakarta - Webhelp

  • Team Leader Akuisisi

    1 week ago

    Yogyakarta, Indonesia THEX UTAMA Full time

    SALAH SATU PERUSAHAAN PLATFORM PORTAL JOB SAAT INI SEDANG OPEN UNTUK TL AKUISISI KUALIFIKASI: - PRIA - MEMPUNYAI PENGALAMAN SEBAGAI TL AKUISISI ATAU TL SALES - MEMPUNYAI KENDARAAN OPERATIONAL - MEMPUNYAI BANYAK DATABASE HORECA - MEMPUNYAI TEAM YANG KOMPETEN - MEMPUNYAI JIWA LEADER DAN SOLVING TERHADAP TROUBLE TEAM - MEMPUNYAI LAPTOP BENEFIT: - BASIC...

  • Sr Team Leader

    2 weeks ago

    Yogyakarta, Indonesia PK Global Full time

    Job Title: Sr Team Leader **Job Description**: The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team...

  • Team Leader

    7 days ago

    Yogyakarta, Yogyakarta, Indonesia PT. INFINITY PLUS SOLUTION Full time 80,000 - 104,000 per year

    RingkasanSyarat PekerjaanTeam Leader Pendidikan minimal SMAUsia maks. 30 tahunBerpengalaman sebagai team leaderJujur, disiplin, berintegrasi tinggiDapat berkomunikasi dengan baikMemiliki jiwa kepemimpinan dan target orientedMampu bekerja dibawah tekanan siap targetSales User Acquisition Pendidikan minimal SMAUsia maks. 27 tahunPengalaman sebagai salesTidak...

  • Team Leader Area

    2 days ago

    Yogyakarta, Indonesia PT. Tata Karya Gemilang Full time

    Persyaratan Laki - Laki & Perempuan, maks 35 tahun. Pengalaman kerja mínimal 1 tahun di bidang Jasa Kebersihan (Cleaning Service)/ hospitality/public service/ housekeeping sebagai Team Leader. Pendidikan SMA atau sederajat (pendidikan di housekeeping atau perhotelan lebih diutamakan). Bersedia secara rutin melakukan kunjungan luar kota dan suka dengan...

  • Team Leader Quality Assurance

    5 days ago

    Yogyakarta, Yogyakarta, Indonesia PT. Sahabat Mikro Fintek Full time 50,000,000 - 100,000,000 per year

    Primary Job Role :The Quality Assurance Team Leader is responsible for ensuring that all operations within the company adhere to established quality standards and procedures. This includes conducting regular quality checks on the work of the Desk Collections departments, as well as providing feedback as needed. The Quality Assurance Leader will work closely...

  • Team Leader

    7 days ago

    Yogyakarta, Yogyakarta, Indonesia PT. INFINITY PLUS SOLUTION Full time 25,000,000 - 50,000,000 per year

    RingkasanDeskripsi PekerjaanSet up team dan maintain teamMapping areaMengawal teamReportingSyarat PekerjaanPendidikan minimal SMA, usia maks. 30 tahunBerpengalaman sebagai marketing/team leader marketing aplikasiJujur, disiplin, berintegritas tinggiDapat berkomunikasi dengan baikMemiliki jiwa kepemimpinan dan target orientedMampu bekerja dibawah...

  • Team Leader

    2 weeks ago

    Yogyakarta, Indonesia PT Cahaya Sakti Motor Full time

    Team Leader (Yogyakarta) - Pria/Wanita - Pendidikan mínimal SMA/K - Berpengamalan di bidang sales HONDA - min 2 tahun lebih disukai - Menyukai tantangan dan target - Memiliki kemampuan leader dan merekrut tim - Penempatan Yogyakarta Benefit - Jenjang karir menarik - Insentif penjualan pribadi & team - Komisi langsung

  • Customer Support Team Leader

    5 days ago

    Yogyakarta, Yogyakarta, Indonesia PT Abhitech Matra Indah Full time

    Role 1: Customer Support Team LeaderLocation: YogyakartaOffice-based JobJob Description:Lead and manage the daily operations of the customer support team for our social software community.Supervise customer support representatives (CS) in their daily online chat interactions with customers to ensure quality service.Coach and guide team members in their...

  • Team Leader Deskcoll

    6 days ago

    Yogyakarta, Indonesia PT. Valdo Sumber Daya Mandiri Area Yogyakarta Full time

    **Tugas Team Leader Deskcollection** Tugas dan tanggung jawab _team leader_ secara spesifik _team leader_ bertugas untuk: - Tugas dan Tanggung Jawab: - Memimpin tim dalam mencapai target penagihan. - Mengkoordinir seluruh aktivitas tim Desk Collection. - Melakukan Monitoring, Mentoring & Coaching Agent Desk Collection - Membuat laporan pencapaian tim. -...

  • Team Leader

    6 days ago

    Yogyakarta, Indonesia Mutiara Cantika Indonesia Full time

    LOWONGAN KERJA Team Leader **Requirements**: - Pria/Wanita - Memiliki jiwa leadership yang kuat - Kreatif dan solutif - Menguasai media sosial - Memiliki jiwa tangguh dan pembelajar - Sportif dan mandiri - Pekerja keras dan periang "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses...

Team Leader, Operation

2 weeks ago

Yogyakarta, Indonesia Webhelp Full time

**Customer Service/Support** **Location** - Yogyakarta, Indonesia*** Job Title: Team Leader, Operation **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential Functions/Core Responsibilities**: - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements - Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly - Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations - Communicate expectations to employees and provide timely updates - Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities - Stay current on internal work processes, policies and procedures. Attend required manager development training - Promote the Concentrix values through both behavior and attitude, including being an advocate for team members - Associate's degree in related field with two to four years of relevant experience preferred - Highly motivated individual with skills to develop and coach team members to achieve performance expectations - Work well under pressure and follow through on items to completion - Strong communication skills, both written and verbal - Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable - Ability to mentor, coach and provide direction to a team of employees - Willingness to work a flexible schedule **Career Level Description**: - Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks. **< >**: - Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made - Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies - Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates - Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies - Support and manage the program together with other Team Leaders and Managers - Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements - Manage team members on their performance on a regular basis, and write and deliver performance appraisal. - The Team Leader’s role is a managerial level position, a position reposed with trust and confidence. **Disclaimer**: - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. **Location**: IDN Yogyakarta, Lippo Mall Floors 1 & 6 Language Requirements: Time Type: Full time ** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents