Reservation Agent

5 days ago

Denpasar, Indonesia Marriott International, Inc Full time

**Additional Information**
**Job Number**24208375
**Job Category**Reservations
**Location**Courtyard Bali Nusa Dua Resort, Kawasan Pariwisata Lot SW1, Bali, Bali, Indonesia, 80363
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Agent

    7 days ago

    Denpasar, Indonesia Kanaan Hospitality Full time

    Supported and operated under Kanaan Holding, **Kanaan Hospitality** is Bali based hospitality management which brings a profundity of advancement and the board, guaranteeing the property’s vision is consolidated into the plan and activity. **Requirements**: - At least 2 years experience in Hotel’s Reservation. - Familiar with VHP System. - Fluently in...

  • Reservation and Leisure Agent

    2 weeks ago

    Denpasar, Indonesia Bali Staff Solutions Full time

    A Travel Agency in Sanur, Bali is looking for a talented and enthusiastic Reservation and Leisure Agent (Full time) Responsibilities: - Handle client inquiries regarding reservations as well as ensuring all queries are replied to within 24 hours - Prepare proposals, itineraries and quotations offer alternative hotels or products for special deals or in...

  • Reservation Agent

    6 days ago

    Denpasar, Bali, Indonesia Bali Scuba Full time 30,000,000 - 50,000,000 per year

    Bali Scuba sedang membuka lowongan untuk posisi Penuh waktu Reservation Agent di Sanur Kauh, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Mencari kandidat untuk bekerja pada:Senin pagiSenin siangSelasa pagiSelasa siangRabu pagiRabu siangKamis pagiKamis siangJumat pagiJumat siangSabtu pagiSabtu siangMinggu pagiMinggu...

  • Reservation Agent

    6 days ago

    West Denpasar, Bali, Indonesia Djitu Hospitality Solution Full time 36,000,000 per year

    Djitu Hospitality Solution sedang membuka lowongan untuk posisi Penuh waktu Reservation Agent di Padangsambian Kaja, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Mencari kandidat untuk bekerja pada:Senin pagiSenin siangSelasa pagiSelasa siangRabu pagiRabu siangKamis pagiKamis siangJumat pagiJumat siangGaji yang...

  • Reservations Agent

    19 minutes ago

    Denpasar, Bali, Indonesia PT PIONEER WISATA NUSANTARA Full time

    Key Responsibilities:Understand and aggressively generate direct booking by giving suggestions either to stakeholder and shareholder, as per company's direction and strategyHighlight promotions, special packages or longer stay that may suit guest needs.Inform and suggest additional services to guests during the reservation process (e.g., boat transfers,...

  • Reservation Agent

    7 days ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **Job Number** 24150526 **Job Category** Reservations **Location** Renaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1, Ungasan, Bali, Bali, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Accounts Receivable/Reservation

    6 days ago

    Denpasar, Bali, Indonesia Komodo Resort Full time 4,000,000 - 6,000,000 per year

    Company DescriptionLocated on the pristine Sebayur Island within the Komodo National Park, Komodo Resort is a luxury private island destination offering world-class diving, serene accommodation, and exceptional service. As part of the Neptune World group of companies, Komodo Resort is committed to delivering unforgettable experiences in one of the most...

  • Travel Agent Reservation Staff

    6 days ago

    Denpasar, Bali, Indonesia ASIALINK HOLIDAYS Full time 200,000 - 400,000 per year

    Asialink Holidays is a Destination Management Company based in Sanur, Bali.We create and operate group, individual and customized tours in Bali & Indonesia.We are looking for enthusiastic full time Reservation Staff to join our Team. He/she will take care of booking process to our suppliers.RESERVATION STAFFResponsibilities:- Proceed and ensure all service...

  • Apprentice Reservations Agent Ayana Bali

    1 day ago

    Denpasar, Indonesia AYANA Hospitality Full time

    Join our team and be part of the continued success of Bali’s largest integrated resort. We offer an exciting career opportunity for an individual with the following details: **Summary of Responsibilities**: - Assist in handling reservations and bookings - Provide information about room availability, rates, and hotel amenities - Assist with checking...

  • Agent-reservation Sales

    7 days ago

    Denpasar, Indonesia Marriott International, Inc Full time

    **İş Numarası** 24150526 **İş Kategorisi** Reservations **Lokasyon** Renaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1, Ungasan, Bali, Bali, Indonesia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği...