Field Support Coordinator

2 weeks ago

Surabaya, Indonesia PT SPC Full time

Core Objectives (Daily Operations):
1. Organize and manage a group of merchants, focusing on the top 100-200 MEX accounts.

2. Effectively communicate updates, relevant information, and educational content about product features, campaigns, or events in the designated WhatsApp group.

3. Conduct in-person meetings with merchants who require further explanations.

4. Achieve designated targets and promptly escalate any arising issues to the manager.

5. Submit daily activity reports, detailing actions and outcomes.

6. Address and resolve operational issues faced by merchants on a daily basis.

Essential Criteria:
1. Bachelor’s degree in any field.

2. Familiarity with Google Forms and Google Drive; proficiency with Excel or Google Sheets is preferred.

3. Skilled in using Microsoft Excel or Google Sheets, including functions like IF, Pivot, VLOOKUP, IMPORTRANGE, etc.

4. Possesses an active SIM C license and a motorcycle.

5. Willingness to conduct merchant visits.

6. Preferably Male.

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 6 bulan

Pertanyaan Lamaran:

- Produk Google Workspace apa yang pernah anda gunakan? (Ex. Gmail, Gdoc, Spreadsheet, Gdrive, Gform, etc.)
- Sebutkan semua rumus-rumus Excel yang pernah anda gunakan
- Apakah anda memiliki pengalaman berkomunikasi dan berinteraksi dengan banyak orang?

Pendidikan:

- S1 (Diwajibkan)

Tenggat Lamaran: 10/11/2024

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