Field Customer Support

**Responsibilities**: - Lead Customer Support team to make sure smooth operation process to deliver excellent customer satisfaction - Initiate improvement strategy to increase customer satisfaction rate - Maximizes on customer support operational performance through the provision of technical advice to customer support agents, detecting and diagnosing...

Position: Associate Field EngineerRequirements:Candidates must possess a college degree. Training and Certification would be an advantage.· Certification on Various Networking platforms· Strong understanding of Networking fundamentals· Cisco and Juniper Certification preferred.· Solaris – Oracle Certified Professional· VMWare – VMWare Certified...

Bergabunglah dengan team kami, team yang tidak hanya mengenali potensi, tetapi juga mendorong anda untuk tumbuh dan memanfaatkan peluang. Di DealPOS kami menawarkan pengalaman kerja yang nyata, dimana anda akan memiliki kesempatan untuk berkontribusi dalam menciptakan dampak bagi pelanggan kami dengan pelatihan dan dukungan dari para mentor. Kesempatan ini...

Provide general support to customers & troubleshoot problems. - Resolve conflicts or disagreements between sellers and buyers, and investigate the disputes and gather relevant evidence. - Document all interactions with customers in the Call Center Database (Customer Relationship Management), for further use if necessary. - Follow up on complaints/input and...

majoo adalah startup SaaS dan software manajemen bisnis yang komprehensif, dirancang khusus untuk menyederhanakan operasional dan mendorong pertumbuhan bisnis. Didirikan pada tahun 2019, majoo berkantor pusat di Jakarta, dengan kantor pengembangan produk dan teknologi di Malang. Dengan dukungan tim teknis dan sales representatif di lebih dari 100 kota di...

Managing customer data records - Scheduling and appointments (coordinate and prepare class, teacher, meeting, etc) - Maintain good reception and handle all incoming and outgoing correspondence and interaction - Keep records of customer interactions, process & update customer accounts and file documents - Minimum 5th semester majoring in Communication,...

About the Assignment: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

**Job Desc**: - To support in whatever the ask/needs of the business in terms of administrative, clerical data duties as well as field work. - Summarize, collate and analyze data set with Microsoft Excel/google sheet, - Ready to work in the field to survey **Requirements**: - Min. Education D3 - Experience as Administration - Proficient in Excel / Google...

**Job Title**: Customer Support Specialist (Indonesian & English Speaker) **Location**: Malaysia **Job Overview**: As a Customer Support Specialist, you will be responsible for assisting our Indonesian-speaking customers. You will handle inquiries, resolve issues, and provide support through various communication channels while ensuring a high level of...