Junior Account Manager

2 weeks ago

Yogyakarta, Indonesia Ninja Van Full time

**About Ninja**

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

**Responsibilities**:

- Provide support to shipper (Aggregator & Dropshipper) and analyze shipper business
- First level support for shipper on any issue related to Shipping enquires and complaints (Exp.: Operations, COD, IT and Finance)
- Actively manage and resolve shipper issues by clarifying the shipper's complaint, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution
- Conduct regular discussion with shipper to discuss improvement plan for volume growth or issue mitigation (if any)

**Requirements**:

- 1-2 experience years in Customer Service/Customer Relation Officer/Account Executive or any related field
- Bachelor Degree from any major
- Proven track record in managing team of minimum 5 customer support executives, excellent verbal and written communication skills
- Ability to maintain calm under pressure, problem solver and collaborate with across functions
- Efficiency and organizational skills
- Strong administrative skills such as computer literacy in order to type up reports, results and details of customer interaction

  • Junior Account Manager

    4 days ago

    Sleman, Yogyakarta Special Region, Indonesia f9-5aaa-4667-86da-c5146f627be1 Full time 800,000 - 1,200,000 per year

    RingkasanDeskripsi PekerjaanJunior Account Manager Komunikasi dengan klienStrategi dalam platform marketplace (Fitur Promosi, Timeline, Penetapan Harga, dan Campaign Tematik)Strategi dan Peningkatan Iklan Pelaporan (Mingguan, Bulanan)Komunikasi dan Negosiasi dengan RM (Paket Kampanye, Eksposur, dan Pemantauan Isu)Junior On Boarding Memimpin proses...

  • SAP Financial Accounting Junior Consultant

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia Eclectic Consulting Full time 120 - 180 per year

    SAP FI Junior ConsultantWe are looking for a passionate and motivated SAP FI Junior Consultant to join our growing team. In this role, you will support SAP implementation projects, assist in system configurations, and provide end-user support. The ideal candidate is eager to learn, has strong problem-solving skills, and is ready to build a career in SAP...

  • Lead Accounting

    2 days ago

    Yogyakarta, Yogyakarta, Indonesia Aksoro Full time 400,000 - 800,000 per year

    As a Lead Accounting you will take the lead in managing Aksoro's full spectrum of finance, accounting, and tax operations. You'll ensure accurate and timely financial reporting, maintain compliance with Indonesian tax regulations, and provide strategic insights to support business decisions. In this role, you'll work closely with auditors, tax authorities,...

  • Account Manager Developer Sales

    3 days ago

    Yogyakarta, Indonesia 99.co Full time

    Jogjakarta - Full Time - Posted 1 month ago We’re looking for **Account** Manager **to create long-term, trusting relationships with our customers and develop new business from existing clients and actively seek new sales opportunities. **Responsibilities**: - Serve as the lead point of contact for all customer account management matters - Build and...

  • Senior Finance Accounting Tax

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia Aksoro Full time 12,000,000 - 200,000,000 per year

    As a Senior Finance, Accounting & Tax you will take the lead in managing Aksoro's full spectrum of finance, accounting, and tax operations. You'll ensure accurate and timely financial reporting, maintain compliance with Indonesian tax regulations, and provide strategic insights to support business decisions. In this role, you'll work closely with auditors,...

  • Lead Finance Accounting Tax

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia Aksoro Full time 1,200,000 - 3,600,000 per year

    As a Lead Finance, Accounting & Tax, you will take the lead in managing Aksoro's full spectrum of finance, accounting, and tax operations. You'll ensure accurate and timely financial reporting, maintain compliance with Indonesian tax regulations, and provide strategic insights to support business decisions. In this role, you'll work closely with auditors,...

  • Finance Accounting Tax Lead

    2 days ago

    Yogyakarta, Yogyakarta, Indonesia Aksoro Full time 20,000,000 - 25,000,000 per year

    As a Finance, Accounting & Tax Lead you will take the lead in managing Aksoro's full spectrum of finance, accounting, and tax operations. You'll ensure accurate and timely financial reporting, maintain compliance with Indonesian tax regulations, and provide strategic insights to support business decisions. In this role, you'll work closely with auditors, tax...

  • Junior Architect

    5 days ago

    Yogyakarta, Indonesia Mindo Management Solutions Full time

    **Job Brief** Junior Architect, will be responsible for designing and planning the layout and structure of buildings and spaces, ensuring functionality, aesthetics, and safety. Junior Architect’s will collaborate with clients, engineers, and construction teams to bring innovative design concepts to life while adhering to budgetary and regulatory...

  • Junior Technical Support

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia PT. KRELOSES TEKNOLOGI INDONESIA Full time 1,440,000 - 17,280,000 per year

    About Kreloses‌Kreloses is a trusted provider of business management software designed for veterinary clinics, pet service providers, dental practices, and physiotherapy, chiropractic, and aesthetic businesses across Malaysia, Indonesia, and the Philippines.We empower businesses to streamline daily operations, enhance efficiency, and deliver outstanding...

  • Junior Customer Technical Support

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia Kreloses Full time 15,000,000 - 30,000,000 per year

    About Kreloses‌Kreloses is a trusted provider of business management software designed for veterinary clinics, pet service providers, dental practices, and physiotherapy, chiropractic, and aesthetic businesses across Malaysia, Indonesia, and the Philippines.We empower businesses to streamline daily operations, enhance efficiency, and deliver outstanding...