Leader Customer Service

Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...

**Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online...

KUALIFIKASI: - Usia Maksimal 33 tahun - Pendidikan Minimal D3/S1 - Memiliki pengalaman sebagai Team Leader Customer Service min. 1 tahun - Memiliki kemampuan Leadership yang baik - Diutamakan berdomisili wilayah Jabodetabek - Memiliki kemampuan berbahasa inggris sebagai nilai plus Deskripsi Pekerjaan: - Mengelola operasional harian tim layanan pelanggan,...

Join the Leader in B2B HospitalityMG is the B2B hospitality marketplace leader. We are connected dynamically to the world's top B2B buyers and sellers. Our purpose is to leverage technology and differentiated service to help travel buyers and sellers grow and win.We are currently looking for CUSTOMER SERVICE STAFFJob Descriptions:Manage domestic and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

**Tanggung Jawab**: - Memimpin dan mengelola tim Customer Service agar bekerja secara efektif dan efisien. - Melakukan monitoring performa harian tim dan memastikan target layanan terpenuhi (SLA, KPI, CSAT, dll). - Memberikan coaching, feedback, dan pelatihan rutin kepada anggota tim. - Menangani eskalasi keluhan nasabah yang kompleks secara profesional. -...

OverviewAs a team leader, your main task will be leading a team of customer service agents for an international project, handling customer issues and inquiries from multi-LOB such as e-mails, chats, and also calls. Your goal is to support and guide your team in delivering exceptional customer service experience and maintain the customer satisfaction index...

Location:Green Garden Residence No.6 Blok B12, Kedoya Utara, Kec. Kb. Jesuk, Kota, Jakarta BaratAbout usKarofi, a member of Tecomen Group (est. 2006), is Vietnam's No.1 water purifier brand, specializing in advanced household solutions such as water purifiers, air purifiers, and hot & cold dispensers.With a 36,000 m² manufacturing hub producing over 2...

Role of Purposes:This Position will report directly to the Team Leader or Senior Team Leader to that account. This role will generally address customers' complaints and inquiries regarding flight tickets purchased on the apps or website by utilizing the Ticketing product knowledgeResponsibilities:To resolve client issues related to Airline booking as first...

Job Description :Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followedManages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.Collects data and prepares reports on customer complaints and...