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Technical Solutions Architect
2 weeks ago
At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired
As a Technical Solutions Architect based in Indonesia, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities for SME, Enterprise and Public Sector in Indonesia and Philippines. You will utilise your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.
**Responsibilities**:
- You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients' needs, and develop technical solutions in a pre-sales environment.
- Become the technical specialist on Cisco's Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO).
- Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience.
- Work on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions.
- Understand customer and partner requirements to then optimally present and deploy full stack Meraki networking solutions.
- Build design/deployment guides for both external and internal audiences.
**Desired skills & experience**:
- Solid understanding of TCP/IP, Wi-Fi, SD-WAN, firewalls, content filters, routing/switching, VLAN's, IoT, etc
- Consistent track record of 5 years + in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)
- Knowledge of Sales cycle (MEDDIC), strong verbal and written communication skills, and negotiation techniques
- Great relationship building skills, resourcefulness, resilience and presentation skills.
- Experience with programming (Python, node.js, etc) would be desirable
- Strong organizational skills with the ability to multi-task and set priorities.
- BS or MS degree in computer science, computer engineering or related field required
**Cisco Covid-19 Vaccination Policy**:
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
