Sales Development Representative

1 week ago

Batam, Indonesia Ascendtech Group Full time

Role alternative name: Sales & Admin Coordinator

**Responsibilities**:

- **Sales & Client Management**: Generate sales and manage inquiries for assigned clients in Singapore, including lead generation, account management, and technical discussions.
- **Quotation & CRM Oversight**: Prepare and follow up on quotations and opportunities within the CRM, ensuring timely and accurate updates.
- **Order & PO Processing**: Manage the full order process, including receiving Purchase Orders (POs), creating projects, assigning responsibilities, and ensuring customer satisfaction through prompt communication and follow-up.
- **Customer Engagement & Support**: Handle customer inquiries, schedule meetings, and provide administrative support, including onboarding, account management, and maintaining customer satisfaction.
- **Performance Monitoring & Reporting**: Develop and monitor performance indicators, manage sales tracking tools, and compile insightful reports to guide strategy.
- **Lead Conversion & Follow-up**: Convert Marketing Qualified Leads (MQL) to Sales Qualified Leads (SQL), engage prospects effectively, and follow up on inbound leads.
- **Internal Collaboration & Administration**: Collaborate with internal teams, including Finance, to expedite orders, issue invoices, and direct customer feedback, while also performing administrative tasks and supporting company executives.

**Qualifications**:

- Diploma or above in Mechanical/Electrical Engineering, Marketing/Sales or relevant are preferred.
- 1-2 years or more **Technical Sales Experiences (must)**, Experience in Solution Sales Selling and/or Experience in Test equipment & measuring tool field are preferred. Fresh graduates are welcome to apply.
- A team player with strong technical and communication skills.
- A Service-oriented with good command of spoken and written English.
- Good problem-analysis and problem-solving skills
- Good interpersonal & organizational presentation
- Self-motivated and hard-working.
- Good computer skills (Ms. Office).
- Having an existing customer base in a relevant industry will be advantageous.

**Skills**: Solution Selling Experienced; Relationship Management; Engineering Knowledge.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Education**:

- D1-D4 (preferred)

**Experience**:

- Technical Sales: 1 year (required)

**Language**:

- English (required)
- Mandarin (required)

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