Account Manager

2 weeks ago

Jakarta, Indonesia Novotel Jakarta Gajah Mada Full time

**Job Description**:
An exciting opportunity has arisen for Account Manager - Wedding & Social Events to join our team; some of the key duties and responsibilities of this role are responsible for the development of the local and destination weddings market segment(s) and solicitation of new customer relationships while maintaining and servicing all Wedding events on property.
- Continue building relationships with local wedding vendors and promoting our venues through these vendors for events.
- Consistently striving to maximize revenue and promote relationships through effective negotiation of services and prices while assisting the Director of Sales in the management of the overall Sales Department.
- Responsible for the achievement of targeted wedding, social events and food and beverage revenues.
- Responsible devising and execute an individual market plan and analyze financial data
- Respond to and contract inquiries for all inquiries in a professional and timely manner
- Organize and distribute all information to departments for events through banquet event orders, directives, resumes and rooming lists;
- Coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate requirements of the client
- Create menus to satisfy client’s individual needs, while maintaining hotel food and labor costs
- Ability to plan and organize events effectively with an acute sense of detail;
- Ensure delivery of expected guest service through follow up and coordinator with other hotel departments
- Work independently within given parameters and maintain a positive attitude within a very busy environment;
- Able to handle many tasks at once with strong organizational and supervisory skills
- Maintain high quality of service standards required by the hotel and company;
- Attends customer events, local trade & Bridal shows and sales missions to maintain, build and/or develop relationships with current and future clients.
- Negotiate prices, prepare accurate quotes and then confirm by written contracts.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Actively participate in appropriate Conference Services / Catering training.
- Ensure Health & Safety standards are complied with at all times.
- Adherence to Company Green Initiatives.
- All other reasonable requests that are made by the hotel management

Work Experience
- At least 2 - 3 years previous hotel Sales Executive / Manager-Wedding & Social Events
experiences required at 4 stars international hotels.
- Excellent command of the English and Mandarin language

both written and verbal and good presentation skills.
- Advanced knowledge of the principles and practices within the sales and hospitality profession
- Must be able to work a flexible schedule which may include evenings, weekends, and holidays as necessary for the success of the hotel.
- Must be able to travel for sales calls or exhibitions
- Displays a proven ability in driving sales revenue

**Benefits**:

- Opportunity to develop career mobility with international hotel chain.
- Eligible to stay in hotels cross brand within the group with employee rate.
- Develop your talent through learning programs and access to e-learning academy to support your career development by Academy Accor.

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