Business Intelligence Analyst

2 weeks ago

Jakarta, Indonesia GoTo Group Full time

**About the Role**

We are seeking a skilled and proactive Business Intelligence (BI) Analyst to join our dynamic team at Gopay. In this role, you will play a crucial part in supporting our KYC business expansion, both for internal Goto operations and external IAB customers. You'll be instrumental in driving data-driven decision-making, optimizing queries, and maintaining dashboards. Additionally, you'll contribute significantly to our **DIRA project**, providing in-depth analytics to enhance our voice user interface capabilities.

**What You Will Do**:
- Develop and maintain comprehensive BI dashboards and reports to support KYC business expansion
- Analyze large datasets to extract actionable insights for both internal and external stakeholders
- Optimize SQL queries to improve dashboard performance and data retrieval efficiency
- Support various projects by conducting detailed analytics and providing data-driven recommendations
- Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions
- Identify trends, patterns, and anomalies in data to drive business growth and improve decision-making
- Ensure data quality and integrity across all BI initiatives
- Create and maintain documentation for BI processes, dashboards, and reports

**What You Will Need**:
- 5-6 years of experience in a BI role
- Bachelor's degree in Business, Engineering or a related field
- Proven experience in BI tools such as Tableau, Metabase, or similar platforms
- Strong proficiency in SQL and experience with big data technologies
- Excellent analytical and problem-solving skills with attention to detail
- Knowledge of data visualization best practices
- Strong communication skills to effectively present insights to both technical and non-technical audiences
- Ability to manage multiple projects simultaneously in a fast-paced environment

**About the Team**

The GoTo Financial Business Intelligence team is at the forefront of driving data-informed decisions across our organization. We work closely with various business units to provide critical insights that shape our strategies and operations. Our team comprises individuals with diverse backgrounds in data analysis, business, and technology, all united by our passion for turning data into actionable intelligence. We foster a collaborative environment where continuous learning and innovation are encouraged, and we regularly engage in knowledge-sharing sessions to stay at the cutting edge of BI practices.

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