Account Manager

Are you a relationship builder with a passion for delivering IT solutions that make a real impact? We’re looking for a proactive and client-focused Account Manager to join our growing team. In this role, you’ll bridge the gap between business needs and technical execution—empowering our B2B clients to thrive through innovative, value-driven solutions. At our company, we don’t just serve clients—we build lasting partnerships. If you thrive in a dynamic environment and enjoy working cross-functionally to exceed client expectations, this could be your next big move. - Build and maintain strong, long-term relationships with B2B clients by understanding their business objectives and delivering value-driven solutions. - Develop a deep understanding of client needs and provide relevant IT solutions - Prepare and present proposals, conduct solution presentations, and lead contract negotiations to close mutually beneficial agreements. - Coordinate closely with internal teams (technical, delivery, and support) to ensure solutions are delivered on time, within scope, and aligned with client expectations. - Drive account growth through up-selling and cross-selling of IT services and products based on evolving client needs. **Minimum Qualifications: Requirements** - Bachelor’s degree in Business, Marketing, Information Systems, or other relevant fields. - 1-3 years of experience in Account Management, Client Services, Sales Support, or a similar role — preferably in the IT or Managed Services industry. - Experience in managing client relationships and delivering customer-focused solutions. - Strong administrative skills with attention to detail in reporting and documentation - Good negotiation and presentation skills, with confidence in engaging B2B clients - Proactive, detail-oriented, and organized in handling client requests and internal coordination - Strong sense of ownership and accountability - Domiciled in Yogyakarta Ready to take your career to the next level? Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. Vision: Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement. Culture: We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture. Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: ★ Willing to Learn: You learn rapidly and eagerly ★ Observant - You listen well and seek to understand before reacting ★ Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures ★ Knowledgeable - You are good at using data, take smart risks and think strategically ★ Excellent - You are reliable, demonstrate strong performance and thirst for excellence ★ Teamwork - You contribute, nurture, and make time to help colleagues ★ Humble - You are quietly confident and openly humble ★ Integrity - You are known for authenticity, transparency, and admit mistakes freely ★ Creative - You are curious, open minded in search of new ideas and suggest better approaches ★ Service - You seek what is best for KST, rather than what is best for yourself or your group