Business Analyst

3 days ago

Tangerang, Indonesia Traveloka Full time

The Business Analyst Technology at Traveloka is the brain behind efficient integrated systems across product, engineering,operations, and finance. You will be accountable for:

- Designing, analyzing, measuring performance, and optimizing domain models and business processes across
- divisions to ensure a smooth, efficient company operation
- Identifying pain points in existing business processes and providing effective, reliable and scalable solutions
- Gathering requirements from relevant stakeholders to understand user needs
- Managing various stakeholders’ interests, timelines, and expectations in order to ensure projects are delivered on-time, within scope and within budget
- Providing and updating detailed projects action plans, timelines and comprehensive documentation
- Resolving problems related to project execution by defining escalation plans for issue resolution and correction plans in the event of deviation from project plan.
- Minimum Qualifications: Bachelor's degree in Computer Science or equivalent from a reputable university with good academic results is preferred.
- Minimum 4 years’ proven experience in assessment & analysis, planning & implementation, documentation,
- testing, communication, risk assessment/mitigation on complex projects
- Experience working in multinational environment
- Excellent stakeholder management skills
- Excellent interpersonal, communication, and influence skills and personal maturity.
- Solid organizational skills including attention to detail and multitasking skills
- Able to act as a leader to the project team, fostering collaboration
- Passion in software engineering, system analysis or business analysis
- Strong analytical skills and having the drive to be well-organized
- Strong sense of responsibility and good teamwork

Traveloka is Southeast Asia's leading travel platform, enabling millions to seamlessly explore the world. Founded in Indonesia in 2012, we now operate in 8 countries across the Asia-Pacific region, including Singapore, Malaysia, Thailand, Vietnam, the Philippines, and Australia. Our platform offers a comprehensive range of services, from flights, car rentals, and trains to accommodations, local attractions, and financial products through TPaylater. With nearly 140 million app downloads and over 40 million monthly active users, we are at the forefront of travel innovation. What sets Traveloka apart is our focus on convenience, trust, and unforgettable experiences. We offer 40+ payment methods, 24/7 multilingual support, and award-winning campaigns like #LihatDuniaLagi, which reflects our commitment to enhancing lives through travel. Our mission? To make travel more accessible, convenient, and enjoyable for everyone by leveraging cutting-edge technology and an unwavering focus on customer satisfaction.

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