IT Support Intern

4 days ago

Tokopedia Tower th Floor DKI Jakarta Jakarta Indonesia AwanTunai Full time 3,300 - 5,500 per year

Company Overview

AwanTunai is the leading vertical fintech player digitizing the offline FMCG supply chain in Indonesia. We solve for both operational and financing pain points through ERP software and integrated embedded financing for offline suppliers. Our traditional suppliers have aggregate annual sales of over $3bn+ and our embedded financing is on track to reach the annualized $1bn milestone next quarter. We have been growing revenues at an average 30% QoQ with 0.2% credit loss rates over the pandemic period across hundreds of traditional suppliers.


Our financial impact has won accolades from the UNCDF, Monetary Authority of Singapore, and with the IFC (World Bank Group) as a major shareholder. Management and our impact focused shareholders are committed to building a world class team regardless of diversity or location. 


Our fraud management has won the trust of global banking groups (MUFG, OCBC), the largest local institutions (Bank BRI, Bank Mandiri), as well as global insurers (AA rated Munich Re) who protect our loan assets against credit default.

Role

AwanTunai is looking for an IT Support Intern who will be responsible for managing and troubleshooting IT systems, ensuring smooth operation of hardware and software for our team. This role requires a strong understanding of IT infrastructure, problem-solving skills, and a passion for providing technical support and solutions.

Responsibilities

  • Managing and repairing computer systems and devices

  • Assisting with the installation, configuration, and updating of employees' PCs/laptops

  • Creating a recap of inventory reports for all hardware

  • Researching and diagnosing issues, as well as identifying solutions to those issues

  • Distributing office facilities for new employees and storing forms in a binder

Requirements

  • Final year student or fresh graduate in Information Technology, Computer Science, or a related field

  • Knowledge of IT hardware, networks/LAN, Windows, and macOS, including installation and troubleshooting

  • Proficiency in both English and Indonesian (verbal and written)

  • Detail-oriented and organized

  • Strong teamwork and collaboration skills

  • High initiative and problem-solving ability


  • Product Support Intern

    8 hours ago

    Prosperity Tower, th Floor, SCBD Jl. Jend. Sudirman Kav. -, Jakarta, Indonesia Luxehouze Full time

    Responsibilities:As a Product Support Intern, you'll play a key role in ensuring users have a smooth experience with our product. You'll assist the product and support teams in handling user feedback, troubleshooting product issues, documenting feature requests, and ensuring continuous product improvement. This role is ideal for someone interested in...

  • PMO - IT Support Internal

    2 weeks ago

    Jakarta, Indonesia IT Group Indonesia Full time

    Melakukan monitoring, memecahkan permasalahan tentang permasalahan pada perangkat lunak atau perangkat keras. - Melakukan monitoring, memecahkan permasalahan tentang permasalahan internet atau jaringan. - Bekerja sama dengan berbagai departemen untuk memberikan solusi terkait permasalahan yang terkait pada IT Support, server di kantor, dan server di cloud. -...

  • KOL Specialist Intern

    4 days ago

    Jakarta, Jakarta, Indonesia Bring it collective Full time

    Company DescriptionBring it Collective is a creative agency based in Indonesia, specializing in Influencer & KOL Management, Digital Campaign Strategy, and Social Media Content Production. Our team assists brands in connecting with the right influencers and executing impactful digital campaigns on platforms like TikTok, Instagram, and YouTube. We provide...

  • Business Operations Intern

    6 days ago

    Prosperity Tower, th Floor, SCBD Jl. Jend. Sudirman Kav. -, Jakarta, Indonesia Luxehouze Full time $50,000 - $80,000 per year

    Responsibilities Assist and help in-depth internal and external research to understand Luxehouze's business objectives and develop high-level strategic initiativesAssist in data analysis and report preparation to support decision-making and performance monitoringPerform administrative tasks to support relevant stakeholders and enhance operational...

  • Content Creator Intern

    6 days ago

    Jakarta, Jakarta, Indonesia Dew It Full time 15,000,000 - 25,000,000 per year

    Dew It is a beauty brand on a mission to make sun protection second nature. We create SPF-infused skincare and makeup hybrids that fit seamlessly into your daily routine — so you can look good, feel good, and stay protected under the sun.Founded in Indonesia, we're redefining beauty through innovation, creativity, and a touch of playfulness. Because this...

  • Customer Support

    2 days ago

    Jakarta, Indonesia Swim it Right Full time

    **Job Title**: Customer Support **Reports To**: Operations Supervisor **Employment Type**: Full-Time **About the Role** We’re looking for a dedicated and customer-focused individual to join our team! As **Customer Support**, you’ll be the first point of contact for parents and students—helping with inquiries, managing enrollments, coordinating class...

  • IT Support Intern

    4 days ago

    Jakarta, Jakarta, Indonesia PT Kawan Sehat Indonesia Full time 2,500,000 - 3,750,000 per year

    Company DescriptionEstablished in October 2020, PT Kawan Sehat Indonesia (KSI) is a health technology company providing end-to-end solutions for healthcare providers, pharmacies, and patients through technology. With a vision of "Universal Access to Affordable Quality Healthcare" and a mission of "Building end-to-end solutions for Indonesian medical...

  • IT Support

    6 days ago

    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • Application Support Engineer

    2 weeks ago

    Jakarta, Indonesia WPP IT Full time

    **WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.** **Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of...

  • ELL and Learning Support Intern

    6 days ago

    Badung, Bali, , Indonesia Green School Bali Full time 2,000,000 - 3,000,000 per year

    Role Description (6 months Internship Period)Green School Bali is a progressive, dynamic and wall-less Pre-K to Grade 12 educational institution located in the lush jungle of Bali, Indonesia, that features many innovative sustainable practices, including solar and micro-hydro renewable energy projects that are taking the school off the grid.We seek for a...