Senior IT Operations Engineer

7 days ago

Jakarta Metropolitan Area, Indonesia LG Sinar Mas Full time 9,000,000 - 12,000,000 per year

Responsibilities

  • Monitor and manage critical IT infrastructure (servers, storage, network, middleware) to ensure system uptime and performance.
  • Lead incident response and execute emergency actions to minimize downtime during system anomalies.
  • Perform regular application deployments and patching activities in WAS environments.
  • Execute and supervise database dump, export/import, and related DB operations support.
  • Manage and monitor daily/monthly batch jobs, ensuring timely execution and error resolution.
  • Ensure operational compliance with ITSM processes for change, deployment, and incident management.
  • Support automation of routine tasks using shell or scripting languages (where applicable).
  • Provide guidance and support to junior engineers during troubleshooting and shift operations.

Requirements

  • Minimum 5+ years of experience in IT infrastructure and operations in an enterprise environment.
  • Solid hands-on experience with Linux systems, WAS (e.g., WebLogic, JBoss), and Oracle or similar DBMS.
  • Proven ability to manage application deployments, patching, and infrastructure monitoring.
  • Experience in batch job scheduling, execution, and troubleshooting.
  • Familiarity with scripting (Shell, Python, etc.) to support automation of operational tasks.
  • Strong analytical and problem-solving skills, especially in high-pressure situations.
  • In-depth understanding of ITSM principles (incident, change, and deployment management).
  • Willingness to participate in 24/7 rotation shifts and lead operational responsibilities during off-hours when needed.

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