Customer Service Support Manager

ResponsibilitiesRespond promptly to customer inquiries via email, chat, phone, and social media.Provide accurate information, guidance, and solutions to customer needs.Escalate complex cases to relevant teams and ensure follow-up until resolved.Maintain detailed records of customer interactions in CRM or ticketing systems.Ensure high customer satisfaction by...

Company DescriptionKrediOne is a peer-to-peer lending platform developed by PT Inovasi Terdepan Nusantara, offering fast, secure, and reliable access to financing for the people of Indonesia. The platform provides a fully digital loan application process through its mobile application, available on Google Play and the App Store. KrediOne prioritizes user...

Manage and respond to information and inquiries from various communication channels in a timely and professional manner.Support and assist customers and drivers by identifying issues and providing effective solutions throughout the service process.Offer clear consultation and guidance related to GreenSM's products, services, and programs.Conduct surveys to...

About the RoleWe are looking for a Customer Support Associate with a Psychology background who can deliver an outstanding support experience to our consumers and partners. This role requires high empathy, strong communication skills, and the ability to understand user behavior to ensure every interaction feels warm, accurate, and solution-oriented.Key...

Key Responsibilities:Greet and assist walk-in customers in a professional and courteous mannerHandle service inquiries and provide accurate information regarding service processesCoordinate with technicians to ensure timely service updates and customer satisfactionPerform daily administrative duties including data entry, filing, and document...

GEA Group is seeking a proactive and detail-oriented Service Sales Support Executive to join our Liquid & Powder Technologies (LPT) division. This role is essential in supporting the service sales team while actively engaging in spare-part sales activities (30-40%) to drive growth in GEA aftermarket services. You will collaborate closely with internal...

About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy's point-of-sale financing and credit cards, customers gain access to...

Are you passionate about delivering outstanding customer service and thriving in a fast-paced, dynamic environment? As a Customer Support Specialist at ATI Business Group, you will be the voice of our company to both guests and partners. This role is critical in ensuring customer satisfaction by handling inquiries with empathy, professionalism, and...

Company DescriptionEstablished in 2014, PT Rajawali Berdikari Indonesia (Radikari) is a leading managed service provider specializing in Business Process Outsourcing (BPO), Labor Supply Services, Man Power Outsourcing (MPO), and Transactional Process Outsourcing (TPO). The company delivers innovative solutions to clients across diverse industries, including...

Job opportunityService Sales SupportGEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting and challenging tasks, a positive working environment...