Customer Service Receptionist

3 days ago

Kuta, Bali, Indonesia TS Suites Hotel & Residence Full time 15,000,000 - 30,000,000 per year

TS Suites Hotel & Residence sedang membuka lowongan untuk posisi Penuh waktu Customer Service Receptionist di Legian, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini

ARE YOU READY TO REPRESENT SEMINYAK'S NEW RESIDENCE?

TS Group is the expert in Lifestyle Property Development, with over 20 years of experience. After developing our lifestyle & entertainment concept, Townsquare Cilandak in Jakarta, our hip hotel, TS Suites in Bali, TS Group continues to grow by developing new lifestyle & entertainment concepts to meet today's lifestyle needs.

We are looking for a Customer Service for a new residence in Seminyak.

Qualifications

  1. Minimum diploma or bachelor's degree in Hospitality, Business Administration, or a related field.

  2. Strong communication and interpersonal skills with the ability to handle inquiries through multiple channels (WhatsApp, telephone, email, and website).

  3. Skilled in conducting apartment showings, facility tours, and explaining property details clearly to prospective tenants.

  4. Experienced in managing administrative tasks including rent and utility payments, coordinating with the Finance Department, and maintaining lease documentation.

  5. Familiar with tenant handling procedures, including lease contract management, check-in/check-out processes, and data entry in the VHP system.

Responsibilities

  1. Responding to tenant inquiries through various communication channels (WhatsApp, Telephone, Email, and Website) and providing detailed information on the property and services. You will also forward potential tenant leads to the Sales Department for follow-up.

  2. Conducting property showings and facility tours for prospective tenants, explaining key features, benefits, and the terms of the lease to ensure a clear understanding of the contract and expectations.

  3. Managing monthly rental payments and utility charges, while coordinating with the Finance Department to ensure accurate billing, timely payments, and records.

  4. Overseeing the tenant signings, managing lease contracts, and recording all relevant rental information in the VHP system, including tracking check-in and check-out dates for proper rental administration.

  5. Coordinating with GOO (Housekeeping, Engineering, and Security) during tenant check-in and check-out processes, ensuring apartments are in proper condition for new tenants, and maintaining positive relationships with existing tenants throughout their stay.

Benefits:

* Basic Salary (nett of tax).

* BPJS Kesehatan dan Ketenagakerjaan.

* THR.

* Medical Reimbursement up to 85% of 1 month's basic salary per year (eligible after 1 year of employment and permanent status/PKWTT)

* Free Parking (1 motorcycle or 1 car).

* Annual Leave.

If you're looking for more than just a job — if you want to grow together with a company — we'd love to meet you

Please submit your application before November 17, 2025.

All applications will be treated with the strictest confidentiality, and only shortlisted candidates will be contacted.

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