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Customer Relationship Management

1 hour ago

Bandung, West Java, Indonesia PT Mitra Perdana Nuansa Full time
QUALIFICATION
  • D3/S1 IT, Information Systems, or Communication (preferred)
  • Other majors welcome with CRM experience (retail, consumer goods, membership)
  • Experience in administration / CRM
  • Familiar with CRM systems & customer database
  • Proficient in Microsoft Office
  • Good communication, detail-oriented, service-minded
  • Able to work independently in a fast-paced environment
RESPONSIBILITY
  • Manage and recap locker & voucher transactions
  • Manage membership data and promotional blasting
  • Coordinate tenant partnerships and reimbursement
  • Handle customer inquiries and complaints
  • Prepare sales reports, settlement, and Bank In–Out
  • Process and monitor tenant payments