Sales Administration Associate

1 week ago

Denpasar, Bali, Indonesia Marriott Vacations Worldwide Full time

Generic Expected Contributions

  • Performs tasks as assigned, to contribute to team, department, and/or business results.
  • Ensure quality contract document procedures and suggest improvements.
  • Have a thorough understanding and knowledge of the product.
  • Ensure contract documentation is accurate and provides correct representation.
  • Protect Personally Identifiable Information (PII) as outlined by the Company's Policies.
  • Performs other duties as appropriate.

Specific Expected Contributions

  • Receives and checks for legibility and accuracy of the completed Purchase Summary Worksheet and Contract documents from Sales Associates.
  • Follows established operational procedures for Identity Verification and OFAC/CDC checks as required.
  • Acting on financing information received, completes file with required backup verification documentation. Informs Sales Management on any related issues.
  • Follow through on cancellations, defaults, and non-qualifications.
  • Responsible for assuring all contracts are processed and batched "Ready to Close" to the closing team in a timely manner.
  • Responsible for scanning all Ready to Close contracts to Documentum.
  • Ensure quality in areas such as rescissions, pricing, minimum deposit requirements contract switches (Upgrade or downgrade in level of points), etc.
  • Enforcement of any procedures put in place to ensure all contract documents are reviewed prior to execution and again following the execution of the documents.
  • Produces prompt accurate sales contract documents and provides them to Sales Associates.
  • Follows Standard Operating Procedures for all daily required tasks relating to the New Owner Administration Department.
  • Coordinates with the Closing team and Sales team on any changes and modifications to contract documents.
  • Communicate with the Marketing and Sales Department regarding the status of contracts, file document requirements, and follow up.
  • Provides assistance to the New Owner Administration team.
  • Produces daily and weekly reports as requested, relative to sales, cancellations, missing documentation, and defaults.
  • Ensures proper filing and storage of contract documents.
  • Ensures compliant working practices and security within the New Owner Administration working area.
  • Ensures quality processes and upholds controls in the following areas:
  • Pricing
  • First-Day Benefits
  • Contract Execution
  • Rescissions
  • Minimum down payment requirements
  • Contract switches (upgrade or downgrade in Points levels)
imvwap

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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