Training Project Coordinator

1 week ago

Central Jakarta Jakarta, Indonesia PT. BUSINESS ECLOUD INDONESIA INFORMATION TECHNOLOGY Full time

Job Summary

The Training Project Coordinator is responsible for managing groups of trainers, ensuring they deliver high-quality training sessions in alignment with the project's goals.

This role acts as a bridge between the Project Management Oversight, and the trainer team, providing leadership, coordination, and support to ensure smooth operations.

Job Responsibilities:

Team Leadership:

  • Supervise and support, providing guidance, feedback, and motivation to trainers teams.
  • Foster a collaborative and productive environment within the teams.

2. Technical Strategy, Planning & Execution

  • Collaborate with the Asst. Project Coordinator to define the technical requirements for the training project.
  • Works closely with Project Management Oversight, Asst. Project Coordinator & Client to optimize execution.
  • Develop a technical implementation plan, including timelines, tools, and resources needed.
  • Lead & coordinate with trainers
  • Training  are executed according to scheduled time-table
  • Handles and escalation for schedule conflicts & trainer replacement and MC.

3. Coordination & Communication

  • Act as the primary point of contact between the Project Management Oversight and the trainer team
  • Communicate project updates, changes, and expectations to trainer teams.
  • Address concerns and ensure smooth system adoption.

4. Performance & Quality Monitoring

  • Track the performance of trainers within the including attendance, engagement, and learner feedback.
  • Identify and address any performance issues, gaps and streamline training delivery.
  • Test all training deliverables for functionality and usability.
  • Identify opportunities to improve training delivery and share best practices.
  • Participate in post-project reviews to contribute to lessons learned and future improvements.
  • Ensure all documentation is compliant.

5. Data Reporting & Feedback

  • Set up systems to track and report on training participation, completion rates, and learner feedback.
  • Analyze technical data to identify areas for improvement and ensure the effectiveness of training delivery.
  • Collect and consolidate feedback from trainers and learners within the cluster.
  • Collect and consolidated Distributors and Client's PIC signed off form from Trainers.
  • Provide regular reports to the Project Manager Oversight and Project Committee on performance, challenges, and recommendations

6. Resource Management

  • Provide technical training and support to the trainer team on how to use tools and platforms effectively.
  • Troubleshoot technical issues during training sessions and provide real-time support.

7. Training & Technology Delivery Oversight

  • Ensure all technical tools and platforms are configured, tested, and ready for use.

Job Requirements:

  • Bachelor's degree in IT, Computer Science, Business Administration, or a related field
  • 5 years' experience in software implementation, technical support, or project coordination.
  • Candidates who has experience in handling DMS System (Distribution Management System) project will have an added advantage.
  • Understanding of software deployment and system configurations.
  • Strong communication and interpersonal skills for training clients or internal teams.
  • Problem-solving ability and analytical thinking.
  • Englis a MUST

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