Information Technology Network Administrator
1 week ago
Responsibilities
- Melakukan konfigurasi, implementasi, dan upgrade aplikasi/infrastruktur sesuai standar perusahaan dan timeline yang ditetapkan.
- Menangani serta menyelesaikan issue atau eskalasi dari HO dan Cabang sesuai Service Level Agreement (SLA) dengan memberikan solusi yang jelas.
- Memberikan dukungan pada layanan email, jaringan, komunikasi data, dan tools infrastruktur lainnya agar operasional berjalan lancar.
- Menjalankan prosedur operasional serta membuat laporan sesuai ketentuan yang berlaku.
- Memberikan training kepada user atau tim IT lain terkait penggunaan aplikasi, perangkat, atau sistem yang relevan.
- Melakukan monitoring dan preventive maintenance terhadap perangkat infrastruktur untuk meminimalkan risiko downtime atau kerusakan.
- Mengembangkan improvement dan inovasi pada sistem IT untuk meningkatkan efektivitas dan efisiensi operasional.
Qualifications:
- Gelar Sarjana di bidang Sistem Informasi atau sejenisnya.
- Menguasai network routing & switching (Cisco).
- Berpengalaman dalam konfigurasi dan troubleshooting firewall Fortinet & Palo Alto.
- Memahami load balancer F5 (config, traffic management, troubleshooting).
- Mampu belajar cepat (fast learner), adaptif dengan teknologi dan sistem baru.
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