Field Collection Team Leader

4 days ago

West Jakarta Jakarta, Indonesia PT Kredivo Finance Indonesia Full time 10,000,000 - 20,000,000 per year

Responsibilities:

  • Ensure account distribution to in house team according to bucket handling
  • Ensure field collector knows and understands the KPI to be achieved
  • Review result from QC Field
  • Compiling report performance collection
  • Prepare incentive calculation based on performance and scheme
  • Ensure memo from visitation result field collector to customer recorded in system
  • Coaching low performance field collection team member
  • Ensure no high risk findings will be impacted to business sustainability
  • Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
  • Tracking and evaluating the effectiveness of all collection strategies

Requirements:

  • Having experience as Field Collection Team Leader or Supervisor at least for 2 years
  • Candidate must possess at least a Diploma's Degree, any field
  • Good knowledge in Collection
  • Good leadership, be able to build and lead a team
  • Able to read collection reports
  • Good understanding in control, monitoring and coaching
  • Able to speak English minimum passive
  • Able to work under pressure and target
  • Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude
  • Ready to work in the field and twice a week in the office

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