Customer Service Staff

9 hours ago


Yogyakarta, Yogyakarta, Indonesia PT. Mitra Global Holiday Full time

Join the Leader in B2B HospitalityMG is the B2B hospitality marketplace leader.

We are connected dynamically to the world's top B2B buyers and sellers. Our purpose is to leverage technology and differentiated service to help travel buyers and sellers grow and win. We are currently looking for CUSTOMER SERVICE STAFFJob Descriptions:

  1. Manage domestic and international hotel reservations from a travel agent or corporate
  2. Provide fast service in answering customer queries via phone, emails, and chat
  3. Investigate customer issues to find root cause, and offer solutions
  4. Confidence to follow up with hotels for room availability

Requirements:

1. Work opportunity in Yogyakarta

2. Candidate must possess at least a Diploma in any field

3. Preferably fluent in English for conversation with overseas travel agents, hotels, and suppliers

4. Minimum 1 year(s) of working experience as Reservation Staff

5. Have a background on Travel industry or Hotelier will be an advantage

6. Willing to work in weekly shifts including on weekends/Public Holidays as per the shift.

Send your resume to

Job Types: Full-time, Contract

Contract length: 12 months

Ability to commute/relocate:

  • Yogyakarta: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected salary?
  • Do you have good communication in English? Please elaborate it.

Experience:

  • Customer Service Staff: 1 year (Required)

Language:

  • English (Required)

Location:

  • Yogyakarta (Required)

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