IT Governance Officer
4 days ago
Job Responsibilities:
- Implement and maintain IT governance frameworks to ensure compliance, service quality, and risk management.
- Manage IT vendors, including contract review, SLA/KPI monitoring, performance evaluation, and issue escalation.
- Track, measure, and report vendor performance, identify gaps, and recommend improvements.
- Support IT procurement activities, including vendor selection, negotiation, and budgeting.
- Collaborate with internal stakeholders to align IT initiatives with business objectives.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Minimum
3 years of experience
in IT Governance, Vendor Management, IT Procurement, or IT Performance Monitoring. - Strong knowledge of IT contracts, SLA/KPI management, and performance review.
- Good analytical, communication, and stakeholder management skills.
- Certifications such as
ITIL, COBIT, VMP, ISO 20000/27001
are a plus. - Experience in the banking/financial sector is an advantage.
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