Sales Assistant

5 hours ago

Tangerang, Banten, Indonesia Daya Inovasi Karya Abadi Full time

Sales Assistant (Digital Leads Handling)

Location:
Jakarta / Remote (Hybrid – negotiable)

Employment Type:
Full-time / Contract

Reporting to:
Sales Manager / Business Owner

Job Description

Sebagai
Sales Assistant
, Anda akan berperan penting dalam mendukung proses penjualan dengan cara menangani, mengelola, dan melakukan follow-up terhadap
customer leads yang berasal dari digital advertising
(Meta Ads, Google Ads, Website, WhatsApp, dll).

Posisi ini
tidak fokus hard selling
, tetapi lebih pada
respons cepat, komunikasi rapi, dan memastikan leads ditangani sampai tahap closing atau handover ke tim terkait
.

Tanggung Jawab Utama:

  • Melakukan
    follow-up cepat dan konsisten
    terhadap inbound leads dari digital advertising
  • Menjawab pertanyaan customer melalui
    WhatsApp, email, dan platform komunikasi lain
  • Melakukan
    qualification awal customer
    (kebutuhan, minat, timeline, budget)
  • Mencatat dan mengelola data leads secara rapi di
    CRM / Google Sheet / sistem internal
  • Menjadwalkan meeting atau call antara customer dengan Sales/Owner bila dibutuhkan
  • Melakukan reminder dan nurturing leads yang belum closing
  • Bekerja sama dengan tim marketing & sales untuk meningkatkan conversion rate
  • Membuat laporan sederhana terkait status leads dan follow-up harian/mingguan

Requirements

Kualifikasi Umum:

  • Pendidikan minimal
    SMA/D3/S1
    (semua jurusan dipersilakan)
  • Pengalaman
    1–2 tahun
    di posisi Sales Admin / Sales Support / Customer Service (nilai plus)
  • Terbiasa menangani
    leads dari digital marketing
    (WA blast, ads, landing page) menjadi nilai tambah
  • Komunikatif, rapi, dan responsif dalam menanggapi customer
  • Memiliki kemampuan
    follow-up yang konsisten dan disiplin

Skill yang Dibutuhkan:

  • Komunikasi tertulis & verbal yang baik (Bahasa Indonesia wajib, English basic–intermediate nilai plus)
  • Terbiasa menggunakan
    WhatsApp Business, Google Sheet, Email, CRM tools
  • Mampu bekerja dengan target dan prioritas
  • Teliti, terorganisir, dan memiliki mindset service-oriented
  • Cepat belajar dan adaptif dengan sistem baru

Attitude yang Dicari:

  • Proaktif dan bertanggung jawab
  • Tidak mudah menyerah saat follow-up
  • Nyaman bekerja dengan data dan alur kerja
  • Memiliki integritas dan profesionalisme tinggi

What You'll Get

  • Exposure langsung ke
    digital sales funnel & business decision making
  • Kesempatan berkembang ke posisi
    Sales Executive / Account Executive
  • Lingkungan kerja profesional & suportif
  • Insentif berbasis performa (jika applicable)

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