Customer Experience

1 week ago

Desa Penengahan Lampung, Indonesia Bibit Full time

We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. This role is ideal for fresh graduates with an interest in the investment and capital markets. As a Customer Experience, you will have the following responsibilities:

  • Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner.
  • Keep users informed about our products, features, and any updates by communicating with them.
  • Liaise with internal and external stakeholders to ensure seamless service delivery.

Requirements

  • Fresh graduates in Finance, Accounting, Business Management, or any related fields.
  • Strong interest in investment and capital markets (preferably in stocks).
  • Excellent written and verbal communication skills.
  • Exceptional problem-solving abilities and attention to detail.
  • Able to type quickly with minimal errors.
  • Customer-oriented mindset with a passion for delivering excellent service.
  • Willing to work in a shifting arrangement.
  • Having a capital market license is a plus.

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