IT Support Consultant

6 days ago

Bandung, West Java, Indonesia D'ROSE CONSULTING Full time 60,000,000 - 80,000,000 per year

Responsibilities
:

  • Provide daily technical support to clients, including hardware, software, networking, and operational systems.
  • Conduct regular onsite visits to client offices (around 2–4 times per week) for system maintenance and troubleshooting.
  • Collaborate with internal teams and clients to resolve technical issues efficiently.
  • Prepare technical reports and documentation of support activities.
  • Deliver basic training to end-users when needed.
  • Monitor and follow up on contracts related to IT services and software license renewals to ensure continuity and compliance.

Qualifications
:

  • Minimum D3/Bachelor's degree in Information Technology, Information Systems, or related fields.
  • Fresh graduates or candidates with IT support experience are welcome to apply.
  • Strong motivation to learn and grow in the IT consulting field.
  • Good analytical and critical thinking skills.
  • Professional attitude, good manners, and strong work ethics.
  • Physically and mentally healthy, with the ability to maintain personal well-being.
  • Solid understanding of basic hardware and network troubleshooting.
  • Strong communication and interpersonal skills; able to work independently and in a team.
  • Willingness to travel to client sites.
  • Able to speak in English and communicate effectively with clients, including foreign stakeholders (mandatory).
  • Passion for Japanese culture or interest in otaku culture will be considered a plus.
  • Strong passion for keeping up with technology trends, especially within the Microsoft ecosystem.
  • Ability to adapt to and embrace the dynamic nature of the IT and consulting industry.
  • Ability to speak Japanese will be considered an advantage.

Benefits
:

  • Work in a professional environment with clients from various industries.
  • Opportunities to learn and grow in corporate IT systems and infrastructure.
  • Career development potential as a professional IT consultant.

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