Program Manager

About the Company

Volex is a global leader in integrated manufacturing for performance-critical applications and a supplier of power products. We serve a diverse range of markets and customers, with particular expertise in cable assemblies, higher-level assemblies, data center power and connectivity, electric vehicle charging, and consumer electricals. We are headquartered in the UK and operate from 28 manufacturing locations with a global workforce of over 14,000 employees across 25 countries. Volex operates across five divisions: Complex Industrial Technology, Consumer Electricals, Electric Vehicles, Medical, and Off-Highway/Specialist Automotive. Our products are sold through our own locally based sales teams and through authorized distributor partners to Original Equipment Manufacturers ('OEMs') and Electronic Manufacturing Services ('EMS') companies worldwide. All of the products and services that we offer are integral to the increasingly complex digital world in which we live, providing power and connectivity from the most common household items to the most complex medical equipment.

About the Role

Reports to Regional General Manager. Program Managers successfully manage programs from start to completion; is responsible for partnering with the internal team (sales, engineering, operations, new business and finance) to ensure that work is delivered on strategy, on time and on budget. Jointly responsible for the P&L for the programme with the Account Manager with primary responsibility for development costs. The Program Manager plays a major role in developing and shaping programs, managing and building long-term client relationships and understanding the "big picture" in business. The Program Manager is the "chief operating officer" of the team and makes sure the team member know what they need to do and when and how much time they have to do the work.

Responsibilities

• The Program Manager is the main point of contact to the delivery team and a key client contact during the life of a project; the sales lead and leads the internal team to scope and set up the engagement correctly, to deliver multiple projects on time, on margin and to the appropriate quality and is responsible for the tactical deliverables of each work stream in the implementation phase, including:
• Develop and manage of scope of work and program timelines with GM.
• Work closely with the GM to ensure that all the appropriate resources and plans are in place to deliver all projects.
• Conduct kick-off meeting and regular review meetings to ensure programs are on track and meeting CRD or VCD.
• Propose projects based on feasibility study and justification.
• Working closely with Sales Dept., this role manages customer onboarding and new business across engineering, operations (including the RFQ process), new business development and finance.
• Develop & implement project governance including key project performance metrics and may work outside normal office hour and indicators to ensure project management improvements are highly visible via weekly and monthly reports.
• Follow up with respective project owners when there is deviation from schedule, and may work outside normal office hours.
• Support GM in achieving revenue goals by reducing conversion time from project won to purchase order (PO).
• Participate in new business calls as appropriate to help develop the value proposition.

Qualifications

• Preferably holds a recognized Degree in Electrical / Mechanical or relevant Engineering studies.
• Fast response time to Sales or Customer enquiries.
• Strong written and oral communication skills.
• 3-5 years experience in program management roles in manufacturing environment.
• Proficient in Microsoft office suite.
• Relationship builder.
• Strategic, big picture thinker.
• Multi-tasker. Pro-active, enthusiastic and diplomatic.
• Detail-oriented.
• Ability to work with all levels of an organization.
• Willing to work outside normal office hours.

Equal Opportunity Statement

Volex is committed to upholding fair, inclusive, and non-discriminatory employment practices. All employment decisions are based strictly on job-related qualifications and merit, without regard to personal characteristics unrelated to job performance. We maintain a zero-tolerance policy toward discrimination, harassment, and the use of child labour. Volex also recognises and respects the right of employees to representation and collective bargaining, and we are dedicated to fostering a safe, respectful, and empowering work environment for all.