Operations Associate, MFP5

Operations Associate, MFP5

Multistakeholder Forestry Programme 5 (MFP5)

This is an exciting opportunity to contribute to a long-term international development programme focused on sustainable natural resource management and inclusive policy reform. This programme is part of a long-standing partnership between governments and aims to support sustainable land and resource management through inclusive, multi-stakeholder collaboration. It focuses on strengthening governance systems, improving transparency and traceability in supply chains, and enhancing the capacity of local institutions and communities. Working in close collaboration with government institutions and other stakeholders, the initiative aims to deliver positive outcomes for climate resilience, biodiversity, and local livelihoods.

This Opportunity:

The MFP5 team is seeking an Operations Associate to support the effective and efficient management of financial, procurement, logistics, travel, and administrative functions. This role is critical to ensuring smooth day-to-day operations and compliance with client requirements, country regulations and Palladium policies. Speaking competence in both English and Bahasa Indonesia is required.

Location:

The position is based in Jakarta, Indonesia, at the MFP Office in the Gedung Manggala Wanabakti Block. All applicants must have working rights in Indonesia, as sponsorship will not be provided, nor will any relocation expenses.

Reporting Lines:

The Operations Associate will report to the Finance and Grants Manager.

Primary Responsibilities:

Operational Management

• Develop and implement operational systems, tools, and procedures to support effective project delivery, including but not limited to office supplies, equipment, and facilities.
• Oversee logistics, office management, and administrative support including but not limited to coordination with vendors and service providers (e.g., IT, maintenance).
• Ensure compliance with client terms and conditions, country regulations, and company policies across all operational areas.

Financial Management

• Collaborate with the Finance and Grants Manager on financial forecasting, budgeting, and reporting for office operations.
• Review financial transactions, including invoices, expense claims, and payment approval form prior to payment processing.
• Prepare payment vouchers for vendor invoices, travel expense reports and program-activity related payments ensuring accuracy and completeness of documentation.

Procurement Management

• Lead the procurement of small goods and services, in accordance with client and company procurement policies. Ensure procurement processes are transparent, competitive, and documented.
• Manage vendor relationships, contracts, and performance.

Team Support & Coordination

• Provide operational support and guidance to project staff and partners.
• Coordinate with Co-directors and senior staff to ensure integrated delivery across technical and operational areas.
• Train project staff on operational policies and procedures.
• Arrange domestic and international travel, including authorizations, reservations, and expense report support.

Other Tasks

• Assist with event planning and coordination
• Support special projects and initiatives as assigned.
• Provide administrative support to the co-directors for travel and expenses.
• Perform other duties as required

Essential Criteria:

• University degree or equivalent experience.
• Experience in operations management for donor-funded projects, including office administration, and procurement.
• Full professional fluency in English; working proficiency in Bahasa Indonesia (spoken and reading). Strong understanding of compliance requirements and operational risk management.
• Proven ability to manage complex operational systems and lead cross-functional teams.
• Excellent organisational, planning, and problem-solving skills.
• Ability to work independently and take initiative.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams and stakeholders.
  Proficiency in Microsoft Office and operational management

Desired Criteria:

• Experience working on a donor-funded programme (e.g., DFID/FCDO, USAID, EU).
• Knowledge of procurement procedures and best practices.
• Familiarity with accounting and financial management processes

Application Information:

Please submit your Cover Letter (1 page) and CV/Resume online by Friday, January 9, 2026 (COB Jakarta Time). We encourage early application as the position may close sooner if a suitable candidate is identified.

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,100 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.

Palladium is part of GISI's global family of companies, which aims at creating solutions for the world's most complex challenges. With annual revenues of $14 billion, GISI's approximately 15,000 employees are engaged in projects across 100 countries worldwide providing construction, program/project management, and engineering consulting services.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made during the recruitment process (due to disability, neurodiversity, or for any other circumstance), please email our team at and we will be in touch to discuss.

Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.