Consumer Insights Manager

5 days ago


Jakarta, Jakarta, Indonesia Private Advertiser Full time 120,000,000 - 180,000,000 per year

Key Responsibilities and Accountabilities

You will be the core expert responsible for designing, executing, and translating a full range of market research projects into strategic business action.

1. Research Design and Management

  • Design and Execute comprehensive quantitative and qualitative research studies, translating complex business questions into clear, actionable learning plans and related research methodologies.
  • Lead the end-to-end management of foundational CMI projects, including:

  • Brand Health Tracking

  • Usage & Attitude (U&A) Studies
  • Concept Development and Testing
  • Product and Packaging Testing
  • Communications Testing
  • Drive speed and efficiency in the research process, utilizing rapid research techniques without compromising the integrity or quality of the insights.

2. Data Integrity and Analysis

  • Review and critique research instruments, particularly questionnaires, with a keen eye for identifying and eliminating potential biases in construction.
  • Conduct hands-on analysis of raw data using tools such as Quanvert, SPSS, Power BI, or related database management systems to uncover non-obvious patterns and insights.
  • Apply a strong understanding of basic statistical techniques to ensure research findings are statistically sound and reliable.

3. Strategic Translation and Storytelling

  • Transform complex statistical and analytical outputs into clear, concise, and compelling storytelling content for marketing and executive teams.
  • Present research results effectively, driving consensus and influencing critical business decisions related to product, communication, and strategy.
  • Ground insights in core marketing principles, including the 4Ps of Marketing and the marketing funnel, to ensure strategic relevance for JAPFA brands.

Required Qualifications and Experience

Professional Experience

  • Experience: 4–6 years of progressive experience in quantitative market research.
  • Background: Experience gained either at a top-tier research firm (Nielsen, Kantar, Ipsos, etc.) and/or within the Consumer Insights function of a leading FMCG/CPG company.
  • Tool Proficiency: Demonstrated experience in analysis of raw data using statistical or database management tools (Quanvert, SPSS, Power BI, or similar).

Educational and Skills Requirements

  • Education: Bachelor's degree in Marketing, Business, or a related field.
  • Analytical Skills: Highly effective analytical skills with a solid grasp of basic statistical techniques.
  • Communication: Excellent communication and presentation skills, with the ability to simplify complex data into business context.
  • Language: Fluency in both written and spoken Bahasa Indonesia and English is required.
  • Marketing Acumen: A fundamental understanding of basic marketing principles (e.g., 4Ps, marketing funnel).


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