service advisor

6 days ago

Bali, Indonesia PT Hyundai Mobil Indonesia (Distributor) Full time 6,000,000 - 8,000,000 per year

PT Hyundai Mobil Indonesia adalah Dealer mobil merk Hyundai yang sedang berkembang di Indonesia. Saat ini kami sedang mencari tenaga professional yang siap berkembang bersama kami dan dapat membantu perkembangan bisnis perusahaan di masa depan dengan kualifikasi sebagai berikut :

Pendidikan :

Pendidikan D3 / S1 Teknik (Lebih disukai dari Teknik Automotif / Mesin / Elektro)

Personality :

· Jujur & Memiliki etos kerja yang baik

· Komunikatif, Grooming dan Percaya Diri

· Sigap, Cekatan dan bertanggung jawab

· Ulet dan memiliki semangat kerja yang baik

· Berorientasi kepada kepuasan pelanggan

Khusus :

· Memiliki pengalaman sebagai Service Advisor (roda empat) selama minimal 3 tahun (WAJIB)

· Memiliki pengetahuan teknis otomotif

· Mengerti teknis otomotif mobil (roda empat)

· Dapat berbahasa inggris aktif

· Berdomisili di are Bali (WAJIB)

· Penempatan kerja di Dealer PT Hyundai Mobil Indonesia Cabang Bali Gatot Subroto

· Bersedia mengikuti tahapan seleksi perusahaan

· Mahir menggunakan Ms. Office

· Berpenampilan profesional

· Dapat mengemudikan mobil dan memiliki SIM A

Deskripsi Pekerjaan :

· Melayani Customer bengkel secara profesional sehingga diperoleh kepuasan pelanggan

· Menerima pelanggan yang ingin melakukan perawatan / perbaikan kendaraan di bengkel

· Melaksanakan proses perjanjian (Booking Service) Customer

· Melakukan penerimaan konsultasi customer

· Menangani komplain terkait service dari pelanggan

· Monitoring kendaraan customer saat proses perbaikan

· Melakukan penyerahan kendaraan customer setelah perbaikan

· Mendukung kegiatan event Workshop/Cabang sesuai dengan yang dibutuhkan

· Membuat laporan harian, laporan mingguan dan laporan bulanan mengenai unit entry, revenue dan return job

· Memastikan tercapainya KPI Service Advisor (Unit Entry, Revenue Bengkel, Customer Satisfaction Index)

· Membina hubungan baik dengan customer

· Meningkatkan pengetahuan dan kemampuan yang dimiliki dengan mengikuti training-training yang diberikan

· Memelihara literatur dan area kerja SA agar selalu bersih dan rapi

*SELURUH PROSES SELEKSI DAN TAHAPAN PENERIMAAN KARYAWAN PT HYUNDAI MOBIL INDONESIA TIDAK DIPUNGUT BIAYA / KOMPENSASI APAPUN KEPADA PELAMAR.

** PT HYUNDAI MOBIL INDONESIA TIDAK BEKERJASAMA DENGAN PIHAK KETIGA / LEMBAGA APAPUN UNTUK PROSES REKRUTMEN (INTERNAL REKRUTMEN).

*** KAMI TIDAK BERTANGGUNG JAWAB ATAS PENIPUAN MENGATAS NAMAKAN PT HYUNDAI MOBIL INDONESIA YANG MEMINTA SEJUMLAH BIAYA / KOMPENSASI KEPADA PELAMAR.

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