Junior Manager
1 week ago
Responsibilities of Junior Villa Manager:
- Supervise daily villa operations, including housekeeping, front office, and maintenance.
- Ensure all guest services are delivered professionally and meet villa standards.
- Assist the Villa Manager with planning, reporting, and staff supervision.
- Handle guest complaints and provide prompt, polite, and effective solutions.
- Monitor and control villa inventory, housekeeping supplies, and operational needs.
- Train, motivate, and guide staff to maintain high performance and discipline.
- Coordinate with the reservation, housekeeping, and maintenance teams to ensure villa readiness before guest check-in.
- Support recruitment processes, staff scheduling, and performance evaluations.
Qualifications:
- Minimum Diploma or Bachelor's Degree in Hospitality, Tourism, or related field.
- Minimum 2 years of experience in the hospitality industry, preferably in a Supervisor or Assistant Manager position.
- Good communication skills in English, both spoken and written.
- Strong leadership and teamwork abilities.
- Service-oriented, with strong problem-solving and decision-making skills.
- Flexible, disciplined, and able to work under pressure.
- Proficient in Microsoft Office; knowledge of villa or hotel reservation systems is an advantage.
- Willing to be placed in operational areas (e.g., Canggu or Uluwatu).
- Preferably located in Bali
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