Live Marketplace Supervisor

6 days ago

Jakarta, Jakarta, Indonesia MABAR GAMING Full time 1,200,000 - 3,600,000 per year

Company Description

MABAR GAMING is a premier Esports Event and Broadcast Production Services company.

Role Description

  • This is a contract role for a Live Marketplace Supervisor. The Live Marketplace Supervisor will oversee and manage live marketplace operations, ensuring smooth and efficient processes.
  • Handling live streaming operations across TikTok and e-commerce marketplaces (Shopee, Lazada, Tokopedia).
  • Ensure product selection, cart management, promo settings, and stock availability are accurate and aligned with campaign objectives.
  • Maintain and manage studio assets, including conducting routine equipment checks and adjustments before live sessions
  • Set up and configure streaming equipment, including cameras, microphones, lighting, and streaming software, to ensure optimal performance during live events.
  • Manage the live streaming process from start to finish, including encoding, streaming, and monitoring the broadcast to ensure smooth operation and high-quality output.
  • Conduct regular stock and coordination with stakeholders to track and reconcile inventory used in live commerce.
  • Brief and assist hosts, monitor live interactions, and provide real-time support to boost session engagement.
  • Identify frequently asked questions and operational issues, compiling insights to share with key accounts for improvement.
  • Maintain and analyze operational data, track performance, and support reporting needs.
  • Collaborate with stakeholders to keep up to date with the event that is going to be held
  • Ensure order and discipline throughout the livestream, including providing guidance and feedback to hosts as needed.
  • Summarize livestream data.
  • Evaluate brand appeal across all livestream platforms and identify areas for improvement in live sessions.

Required Skills

  • Minimum of 2 years of expertise in handling brand campaigns, including marketing, ads, product development, competitive strategy, consumer research, trend industry and best practice usage in Tiktok, Shopee, Lazada, etc.
  • Experience set up an internal Live Stream team.
  • Strong understanding of the tools & features of each e-commerce platform.
  • Excellent analytical and problem-solving skills.
  • GMV exceeding min. 8 billion/month each platform.
  • Advanced proficiency in Google Sheets and Microsoft Excel for managing data and creating reports.
  • Strong communication and problem solving skills.
  • Willing to work in shifting schedules, including weekends or public holidays as needed.

Preferred Skills

  • Experience from startup business.
  • Can do attitude

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