Account Manager I

We are looking for a proactive and technically skilled Sales Engineer to develop and grow our business in Indonesia.

Nordson Packaging, a global leader in precision dispensing and fluid management solutions, is seeking an experienced and highly motivated individual to join our team in Jakarta, Indonesia as a Sales Engineer. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

Achieve sales targets for Nordson Packaging division in Indonesia and increase sales through developing new markets, new customers, existing customers and strong rapport with local distributor, system integrators and material suppliers.

Role and Responsibilities

• Responsible to achieve sales targets and increase sales through developing new markets/customers and retaining existing customers.
• Manage and administer sales enquiries promptly and professionally.
• Prepare proposal to customer/prospect and administer their account.
• Conduct product presentations and demonstrate how a product meets customer needs.
• Provide pre-sales technical assistance, product education and after-sales support services
• Provide technical service support on schedule and at the highest levels of quality.
• Plan and manage assigned projects to ensure they are completed on time, within budget, and within scope of supply.
• Manage and co-ordinate with local distributor
• Coordinate all sales projects with customers as well as our service and administration team.
• Contact customers to schedule regular visits and to ensure customer satisfaction.
• Conduct regular application and product training to ensure that they are maintaining their equipment and optimizing its use.
• Develop and maintain good rapport with customers through long-term relationships by managing and interpreting their requirements to achieve total customer's satisfaction.
• Maintain detailed records and documentation of each customer portfolio.
• Responsible for maintaining detailed knowledge of Nordson products, prices and policies. Need to know which product best suit and apply to the assigned industries.
• Work closely with system integrators and material suppliers to specify Nordson equipment as their preferred choice.
• Timely submission of weekly report, monthly report and other report as required by your supervisor.
• Assist your supervisor in preparing the monthly sales forecast as well as to establish the annual sales and expense budget.
• Regular interaction with sales and service team to highlight unusual issues during regular/distributor installation to report and develop action plan
• Advise your supervisor of new markets, changes in existing markets, any related competitive activities and needs for new or improvements in Nordson products that might be desirable. Update in your weekly report and monthly report.
• Report all projects that we lost or did not participate in the quote. Show reason for the loss or non participation
• Develop competent technical knowledge in all products for PKG

Skills and Qualifications

• Bachelor Degree / Diploma in Electrical/Mechanical Engineering or Technology
• With 1- 2 years of related experience.
• Good command of both spoken and written Bahasa and English
• Must have strong aptitude for technical sales of industrial equipment
• Experience in the MNC preferred
• Willing to travel and possess own car

About Nordson Packaging

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Packaging

Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.