Assistant Account Receivable Manager

Job description:

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA's omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

Assistant Accounts Receivable Manager

The Assistant Accounts Receivable (AR) Manager supports the Accounts Receivable function within the Shared Services Center (SSC), assisting in ensuring accurate and timely collection of revenue.

This role involves supporting the AR Manager in leading and managing a team of AR professionals, maintaining effective AR policies and procedures, managing customer relationships related to collections, and ensuring compliance with relevant regulations. The Assistant Accounts Receivable (AR) Manager will also assist in driving process improvements and contributing to the overall financial health of the organisation.

You will shine here if you enjoy…

• Assisting in providing effective supervision and leadership to the Accounts Receivable team, guiding and supporting team members to achieve high levels of perfomance and professional growth, and ensuring efficient and accurate processing of receivables from all revenue streams
• Assisting in conducting regular and thorough performance evaluations, monitoring key performance indicators (KPIs) related to AR performance across all channels (retail, e-commerce, brand partners) and deliver constructive feedback to team members to foster continuous improvement and development
• Overseeing the invoice preparation process, reviewing and verifying all invoices prior distribution to customers to ensure accuracy and timely delivery
• Assisting in executing and reviewing regular Statement of Accounts reconciliations, proactively identifying and resolving any discrepancies to ensure the accuracy and integrity of financial records
• Preparing monthly comprehensive and insightful analyses of Aging Accounts Receivable, providing valuable insights into potential credit risks, collection challenges, and areas for process improvement across all revenue streams
• Communicating effectively and professionally with both internal stakeholders (Retail Operations, E-commerce, Finance, Merchandising) and external customers / partners to efficiently resolve issues, address inquiries, and maintain strong working relationships and ensuring exceptional customer service
• Supporting internal and external audit processes by providing organised, accurate, and readily accessible documentation and information related to all revenue streams, facilitating a smooth and efficient audit process
• Proactively identifying opportunities for process improvements and actively contribute to the implementation of best practices within the Accounts Receivable function, driving continuous optimization and efficiency gains across all areas of responsibility
• Ensuring consistent compliance with all applicable local financial regulations and established company policies, maintaining a strong understanding of regulatory requirements and proactively addressing any potential compliance issues related to retail, e-commerce, and brand partner agreements
• Overseeing sub-bank clearing operations regarding incoming payment related to rebilling from brand and/or intercompany, ensuring accurate and timely reconciliation of all transactions
• Actively participating in the month-end closing process, ensuring accurate and timely reconciliation of AR-related accounts and preparation of financial reports
• Assisting in overseeing the maintenance of accurate and up-to-date customer master data within the ERP system

We would love to hear from you if you are/have…

• A Bachelor's degree in finance, accounting, or a closely related field, providing a solid understanding in accounting principles and financial management
• At least 5 years of progressive experience in Accounts Receivable (AR), demonstrating a clear understanding on AR processes and best practices, prior SSC experience is highly preferred
• Proven ability to assist in leading, mentoring, and developing Accounts Receivable teams
• Proficient in performing and overseeing complex account reconciliations, including Statement of Accounts. Meticulous in ensuring the accuracy (strong attention to detail) and integrity of financial records, proactively identifying and resolving discrepancies
• Demonstrates strong analytical skills with the ability to analyse aging reports, identify trends, assess credit risks, and make data-driven decisions
• Experienced in utilising ERP systems (e.g., SAP) for managing Accounts Receivable and customer data
• Exceptional communication and interpersonal skills, with the ability to communicate effectively, proactive and persuasively with individuals at all levels of the organsation and with external stakeholders
• Ability to build rapport, foster collaboration and resolve conflicts effectively
• A strong commitment to identifying and implementing process improvemnets to enhance efficiency, reduce costs, and optimise AR processes

This role directly reports to the Accounts Receivable Manager, and will closely collaborate with the General Ledger (GL) team and Accounts Payable (AP) team within the Shared Services Centre (SSC) to ensure timely reconciliation of AR-related accounts.

Here, you will find:

• Community
  , in which authenticity is embraced, and the strength of our differences fuels our collective spirit

• Culture of empowerment, learning & growth,
  that offers you the tools, space and opportunity to learn, innovate and lead

• Work that brings fulfilment,
  from delighting clients every day, to inspiring our industry at large, every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart.
Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.