Consultant & Key Account Executive
3 days ago
Responsibility:
- Engage directly with clients to promote Cordlife products and services, both pre- and post-enrollment.
- Build and maintain strong relationships with obstetricians, pediatricians, and hospital administrators.
- Conduct client consultations and provide accurate information regarding cord blood banking and maternal health services.
- Monitor leads and client visits daily, following up to ensure enrollment and conversion targets.
- Support maternity and hospital-related events, including client talks and educational sessions.
- Handle customer inquiries and escalate concerns to relevant departments when necessary.
- Prepare and submit reports, feedback, and competitor information to supervisors.
Qualification:
- Diploma or Bachelor's degree in any major (preferably healthcare or life sciences).
- Min. 3 years of experience in sales or customer service, ideally in a hospital, pharmaceutical, or medical-related industry.
- Strong interpersonal and communication skills; confident in engaging with doctors and clients.
- Comfortable working independently and in a cross-functional team.
- Able to work on weekends, public holidays, or outside standard hours if required.
- Proficient in English (written and spoken).
- Well-groomed, presentable, and professional in appearance.
- Preferably has a valid driver's license and own vehicle.
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